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68 HARTFORDBUSINESS.COM | 2024 BOOK OF LISTS P R O F E S S I O N A L S E R V I C E S Hartford Ranked by gross billings in 2022 Services offered: Firm 2022 gross billings/ local employees (1) Advertising staff/ PR staff/ web developers B-to-B Crisis Comm. Media plan/buy PR Social media Web design SEO E-commerce Analytics Sample of active clients Top executive(s) Year founded 1 CashmanKatz 76 Eastern Blvd., Glastonbury 06033 860-652-0300; cashmankatz.com $83,675,000 26 20 4 2 Mylanta, ECHN, CT.DOT, DCF, Orthopedic Assoc, Yale School Public Health, Gaylord Hospital, AssaAbloy, Ion Bank, Summit Broadband, Kingswood Oxford Tony Cashman Amanda Mueller Eric Cavoli 1992 2 Adams & Knight Inc. 80 Avon Meadow Lane, Avon 06001 860-676-2300; adamsknight.com $83,100,000 64 64 3 7 Hartford HealthCare, UMass Memorial Health, Webster Bank, CT Airport Authority Jill M. Adams Bill Knight 1988 3 Cronin 50 Nye Road, Glastonbury 06033 860-659-0514; cronin-co.com $74,244,848 40 34 4 2 Dartmouth Health, Modern Woodmen of America, Dunkin', Travelers, Fred Hutch Cancer Center, Spectrum Enterprise, State of Connecticut, Henkel, Women's Health Mark Demuro Sean Folan 1947 4 Mintz + Hoke 40 Tower Lane, Avon 06001 860-678-0473; mintz-hoke.com $50,000,000 34 30 3 1 Access Health CT, AdvanceCT, Deloitte, Hartford HealthCare, Mohegan Sun Ron Perine Kara Mitchell Sara-Beth Donovan Andrew Wood 1971 5 Avid Marketing Group (AMG) 100 Corporate Place, Suite 200, Rocky Hill 06067 860-436-3004; avidinc.com $26,000,000 65 0 0 5 Athletic Brewing, Adidas, BIC, Boston Beer, Campari, Constellation Brands, Delicato, Diageo, Mercedes Benz, Sierra Nevada DeAnna Drapeau Jonathan Gross 1986 6 Decker 99 Citizen Drive, Glastonbury 06033 860-659-1311; deckerct.com $14,000,000 12 12 0 0 ConnectiCare, CT Lottery, UConn School of Business, CT Department of Transportation, CT Department of Energy & Environmental Protection James Decker Kathy Boucher 1977 7 Exposure (2) 5 Brookside Drive, Wallingford 06492 203-235-7777; exposure.com $4,950,000 32 12 0 20 National Kidney Registry, University of Saint Joseph, Munson's Chocolates Thomas Barton Lori O'Brien 1996 8 BlueStar Communications Group 270 Farmington Ave., Suite 128, Farmington 06032 860-677-4581; bluestarcg.com $4,800,000 12 10 2 2 NABCO, Distribution Solutions Group, Cigna, GE, NanoFlex Power, Ensora Systems, Fleet Pride, Janus Healthcare Partners, Prove ID, Curtis Packaging I. Todd Russell Laura Kennedy Rick Mellon 1971 9 Image Marketing 681 Main St., Plantsville 06479 860-863-5861; imagemarketingconsultants.com $2,450,000 16 5 3 1 Blue Back Square, Shops at Evergreen Walk, CT Wealth Management, University Southern Malls, Puerto Vallarta, CT Credit Union League, Achieve Financial Credit Union Kate Terricciano 2007 10 Stifel Marcin-The B2B Marketing Agency 294 New London Turnpike, Glastonbury 06033 860-659-0777; Stifel-Marcin.com $1,900,000 10 4 2 3 Henkel, Loctite, Underwater Construction Corp, Newcomb Spring Corp, SFC KOENIG, AKO Torque, ACS Industries, Carlyle Johnson, Orange Research Christine Marcin Andrew Stifel 2000 11 Co-Communications 71 Raymond Road, Suite 860, West $1,890,507 2 3 CJR, Fordham University, TitleVest-a First American Title Insurance Co., Orange Bank & Trust Company, Stacey Cohen 1997 LARGEST ADVERTISING, MARKETING & PR FIRMS IN GREATER HARTFORD Ranked by gross billings in 2022 LARGEST IT AND TELEPHONY SERVICE PROVIDERS IN GREATER HARTFORD Continued from page 66 Largest IT and telephony service providers in Greater Hartford Ranked by number of statewide employees Rank Provider CT staff Technology partners/ sample of active clients sample of active clients Description of services Head of company/ year founded 1 Charles IT 150 William St., Middletown 06457 860-344-9628; charlesit.com 110 Microsoft, ConnectWise, Dell, Datto, Ingram Micro, Cisco, SentinelOne, Netsurion, KnowBe4/ Laz Parking, RedBird Capital, John M. Glover Agency , Legal & General Retir ement, Palladium Equity , Goodroot Inc, Pieper V eterinar y, Rallybio Managed security, regulatory compliance, proactive IT, unlimited IT, vCISO, backup & disaster recovery, cloud, voice-over-IP, email, security awareness, encryption, SIEM, vulnerability assessments, MFA, dark web monitoring, MDR Foster Charles Owner & CEO 2006 2 CompassMSP 67 Prospect Ave., West Hartford 06106 860-656-9110; compassmsp.com 66 Microsoft, Datto, SonicWall, Barracuda, DUO Security, Arctic Wolf, Connectwise, Auvik, Bright Gauge, Dell, KnowBe4, Huntress, ScalePad Managed IT, cloud, cyber security, compliance assessments & services, networking support, disaster recovery and backup, virtual CIO, help desk, SaaS Ari Santiago CEO 2016 3 Total Communications (1) 333 Burnham St., East Hartford 06108 860-282-9999; totalcomm.com 65 Cisco Gold, Arctic Wolf, Datto Blue, Pure Storage, Mitel Gold, Cohesity, VMware, Microsoft, NEC Cyber security, business continuity, disaster recovery, cloud infrastructure, networking, data centers & collaboration solutions Scott Lennon President & CEO 1980 4 Alarm New England, Sonitrol New England, Voice New England (2) 65 Inwood Road, Rocky Hill 06067 800-322-3500; alarmnewengland.com 60 Alarm.com, Sonitrol, NEC, Star2Star Monitoring and service of bur e alarm systems, access control, CCTV, IP telephony Alexandra Curtiss Thompson Vice president 1972 5 Vancord (3) 180 Glastonbury Blvd., Suite 107, Glastonbury 06033 855-512-4817; vancord.com 55 Microsoft, Barracuda, Datto, Ruckus, Fortinet, AWS, Dell, Fortinet, Hewlett Packard, Veeam, VMware Managed IT, cyber security, MDR, vulnerability assessments, penetration testing, security strategy, incident response, data & privacy compliance, framework assessments, network infrastructure Michael Grande President 2005 6 TAB Computer Systems Inc. 29-31 Bissell St., East Hartford 06108 860-289-8850; tabinc.com 47 Dell, HP, Sonicwall, Intel, Allworx Managed IT, cyber security & compliance, voice-over-IP integratons, cloud & on-premise installations and support for small- and medium-size companies with 5-200 systems Anthony Arsenault President 1983 7 Realized Solutions Inc. 1115 West St., Suite 5, Southington 06489 860-410-0670; myrsi.com 44 Microsoft, Cisco, Meraki, Hewlett Packard, Sonicwall, ConnectWise, VMware, Veeam, Ubiquiti, Citrix, Bitdefender Custom software development, managed network and helpdesk services, cloud solutions, IT business consulting, CIO services John W. Beyer President & CEO 2003 8 Visual Technologies Inc. 50 Columbus Blvd., Hartford 06106 860-251-8003; vistech.com 41 N/A IT strategy, design & implementation, managed IT, custom web and software development, CPQ e, price, quote) solutions, eCommerce Richard L. Huebner President & CEO 1995 9 Cooperative Systems 995 Day Hill Road, Windsor 06095 860-523-1000; coopsys.com 40 Microsoft, Cisco, Dell, HP, NetApp, Fortinet, VMware, ConnectWise, KnowBe4 Outsourced managed IT and cyber security, optimization roadmaps, advisory & consulting, regulatory compliance, cloud & data center, backup & disaster recovery, connectivity solutions Scott Spatz President 1993 10 ADNET Technologies LLC 400 Capital Blvd., Suite 101, Rocky Hill 06067 860-409-1700; thinkadnet.com 36 Microsoft Solutions Partner, Cisco Premier Integrator, HP/HPE, Citrix, VMware Managed IT, co-managed IT, remote IT support, cloud migration & management, cybersecurity assessments & incident response, custom application development, managed voice services Lynette Maffei President Christopher J. Luise CEO 1991 11 Nutmeg Technologies 270 George Washington Road, 06082 860-899-2222; nutmegtech.com 32 Cisco, Microsoft, RingCentral, Dell, Lenovo, Datto, Avaya Managed IT, data networking, network & server support, wireless & hosted solutions, backups, network security, phone systems, building infrastructure, security & patch management Lisa Smith President 2008 12 The Computer Co. Inc. 15 Commerce Drive, Cromwell 06416 860-635-0500; computercompany.net 30 Microsoft, Cisco, Conn. Technology Council, VMware Partners, Barracuda, Watchguard, Veeam, Symantec, Dell, HP IT services, cloud computing, networking, MS exchange, server replacements, virtual servers, help desk support, security, programming, web development, design & hosting, data center Kevin Barros President 1996 13 Connecticut Communications 48 Ozick Drive, Durham 06422 203-985-1000; ctcom.com 25 Mitel, RingCentral, NEC, Meraki Voice-over data network services, IP video surveillance, network carrier services Scott Marks President 1974 14 Phonetel Inc., dba Link Solutions 12 Capital Drive, Wallingford 06492 203-284-9488; connectedlink.net 12 NEC, Alarm.com, Wilson, Panasonic, IC Realtime, Speco Technologies, Axis, netSPEAR, EnGenius, Mitel, DSC, Kantech, OneTel Security cameras, security systems, access controls, cellular boosters, SIP trunks, hosted PBX for Mitel and Polycom, NEC, Panasonic hybrid IP systems, cordless phones, WiFi, paging, masking and sound Dan A. Link President 1998 15 Managed by CST 65 North Plains Industrial Road, Wallingford 06492 203-949-9900; managedbycst.com 11 Apple, Cisco, Datto, Dell, Google, HP, ID Agent, Kaseya, Lenovo, Meraki, Microsoft, RSA/SecureID, Webroot, Zoom Managed IT, network security & monitoring, end-user help desk & ticketing, cloud-based servers, data backup, compliance, end-user training John T Minickene Basil G Minickene Partners 1989 16 Abele Technologies (2) 5 Glen Road, Unit 1A, Manchester 06040 8604328191; abeletechnologies.com 10 Watchguard, Microsoft, Cisco, Aruba, Dell, HP, Lenovo, Patterson, Henry Schein, Open Dental, Carestream, Curve, Sirona, Air Technique, Planmeca, IO Safe, Dexis, Dentrix, Yealink, Hikvision, APC Technical services for dentistry, HIPAA compliance, practice management solutions, desktop services, network design, cyber security, digital radiography, voice-over-IP, CCTV, of Joe Abele Owner 2007 17 Universal Connectivity 8 North Main St., West Hartford 06107 860-808-1412; universalconnectivity.com 8 UCLinks with Webex, Informacast, Cisco, Sonicwall, Poly/HP, ADTRAN, Grandstream, Juniper, Ciena, Ubiquiti/ Kingswood Oxford, Solidus, McCue Mortgage, Dexmet Scalable communication systems, business voice, video & collaboration, call center, internet access, security, eless backup James Smith President & chief connector 1995 18 Uvoice USA 504 Main St., Farmington 06032 860-656-1000; uvoice.com 7 Yealink, Grandstream, Cisco, Polycom, HikVision, Zyxel, SonicWall, Cradlepoint LTE backup internet/ Halloran & Sage, Symmetr y Partners, Haddad Motors, Apella W ealth, Centur y 21 Voice-over-IP business class phone systems nationwide, hosted solution including MS Teams integration, SMS, softphones, call recording, ACD and work from anywhere Dwayne M. Connelly Partner 1990 19 American Business Telephone and Technologies LLC 1651 Tolland Turnpike, Manchester 06042 860-643-2200; abtelephone.com 6 Avaya, IPitomy, Cetis including Teledex, Telematrix, Scitec, NEC, Yealink, Polycom Service & installation of cloud, voice-over-IP, phone systems, camera systems and paging systems; sales of internet phone service, telephones, headsets & accessories; phone repair and paint r Nancy Ferguson CEO Clifford Ferguson President 1998 19 intlx Solutions, a subsidiary of Quantech Services (4) 699 King St., Suite 106, 06082 860-668-5285; intlxsolutions.com 6 Avaya, Mitel, Five9, RingCentral, Intermedia, Sangoma, Mutare, Fortinet Voice-over-IP, hosted cloud voice, network services and data products Kenny Pearl Founder & president 1999 21 Pilothouse Communications LLC 36 Main St., Suite 741, Old Saybrook 06475 203-649-6405; pilothousecomm.com 5 NEC-Intermedia, 8x8, Ring Central, Nextiva, Windstream, Bullseye, Dialpad, Star2Star, Sangoma, Mitel, EvovleIP, Avaya, Vonage/ Crowley Auto Group, The Goodspeed Opera House, Hanwha Aerospace, Lear n School System Voice-over-IP, cloud, premise-based solutions, cloud data services, low-voltage wiring, video surveillance systems, carrier services Jessica Lyne Riley Owner & CEO 2004 22 TechNet Computing 310 Saybrook Road, Higganum 06441 860-740-0328; technetcomputing.com 2 Microsoft, Lenovo, HP, Dell, Aruba, Brother, Sophos, 3CX Computer hardware, security, backup, cloud, hosted email, servers, WiFi, software support, managed IT, networking equipment Robert Lloyd Founder 2007 Source: Each provider via survey as of Q3 2023. Notes: N/A = Not available; ACD = automatic call distribution, CCTV = closed circuit television, CIO = chief information of , HIPAA = Health Insurance Portability and Accountability Act, IP = internet protocol, IT = information technology, MDR = managed detection & response, MFA = multi-factor authentication, SIEM = security information & vent management, SIP = session initiation protocol, SMS = short message service, vCISO = virtual chief information security of . (1) Formerly known as Advanced Business Solutions after 2017 acquisition by Frontier Communications; bought back company in November 2021. (2) Data from 2022 survey. (3) Headquarters in Milford. (4) Formerly Hilltop Technologies LLC. -Compiled by Stephanie R. Meagher, research@nebusinessmedia.com 9 Cooperative Systems 995 Day Hill Road, Windsor 06095 860-523-1000; coopsys.com 40 Microsoft, Cisco, Dell, HP, NetApp, Fortinet, VMware, ConnectWise, KnowBe4 Outsourced managed IT and cyber security, optimization roadmaps, advisory & consulting, regulatory compliance, cloud & data center, backup & disaster recovery, connectivity solutions Scott Spatz President 1993 10 ADNET Technologies LLC 400 Capital Blvd., Suite 101, Rocky Hill 06067 860-409-1700; thinkadnet.com 36 Microsoft Solutions Partner, Cisco Premier Integrator, HP/HPE, Citrix, VMware Managed IT, co-managed IT, remote IT support, cloud migration & management, cybersecurity assessments & incident response, custom application development, managed voice services Lynette Maffei President Christopher J. Luise CEO 1991 11 Nutmeg Technologies 270 George Washington Road, 06082 860-899-2222; nutmegtech.com 32 Cisco, Microsoft, RingCentral, Dell, Lenovo, Datto, Avaya Managed IT, data networking, network & server support, wireless & hosted solutions, backups, network security, phone systems, building infrastructure, security & patch management Lisa Smith President 2008 12 The Computer Co. Inc. 15 Commerce Drive, Cromwell 06416 860-635-0500; computercompany.net 30 Microsoft, Cisco, Conn. Technology Council, VMware Partners, Barracuda, Watchguard, Veeam, Symantec, Dell, HP IT services, cloud computing, networking, MS exchange, server replacements, virtual servers, help desk support, security, programming, web development, design & hosting, data center Kevin Barros President 1996 13 Connecticut Communications 48 Ozick Drive, Durham 06422 203-985-1000; ctcom.com 25 Mitel, RingCentral, NEC, Meraki Voice-over data network services, IP video surveillance, network carrier services Scott Marks President 1974 14 Phonetel Inc., dba Link Solutions 12 Capital Drive, Wallingford 06492 203-284-9488; connectedlink.net 12 NEC, Alarm.com, Wilson, Panasonic, IC Realtime, Speco Technologies, Axis, netSPEAR, EnGenius, Mitel, DSC, Kantech, OneTel Security cameras, security systems, access controls, cellular boosters, SIP trunks, hosted PBX for Mitel and Polycom, NEC, Panasonic hybrid IP systems, cordless phones, WiFi, paging, masking and sound Dan A. Link President 1998 15 Managed by CST 65 North Plains Industrial Road, Wallingford 06492 203-949-9900; managedbycst.com 11 Apple, Cisco, Datto, Dell, Google, HP, ID Agent, Kaseya, Lenovo, Meraki, Microsoft, RSA/SecureID, Webroot, Zoom Managed IT, network security & monitoring, end-user help desk & ticketing, cloud-based servers, data backup, compliance, end-user training John T Minickene Basil G Minickene Partners 1989 16 Abele Technologies (2) 5 Glen Road, Unit 1A, Manchester 06040 8604328191; abeletechnologies.com 10 Watchguard, Microsoft, Cisco, Aruba, Dell, HP, Lenovo, Patterson, Henry Schein, Open Dental, Carestream, Curve, Sirona, Air Technique, Planmeca, IO Safe, Dexis, Dentrix, Yealink, Hikvision, APC Technical services for dentistry, HIPAA compliance, practice management solutions, desktop services, network design, cyber security, digital radiography, voice-over-IP, CCTV, of Joe Abele Owner 2007 17 Universal Connectivity 8 North Main St., West Hartford 06107 860-808-1412; universalconnectivity.com 8 UCLinks with Webex, Informacast, Cisco, Sonicwall, Poly/HP, ADTRAN, Grandstream, Juniper, Ciena, Ubiquiti/ Kingswood Oxford, Solidus, McCue Mortgage, Dexmet Scalable communication systems, business voice, video & collaboration, call center, internet access, security, eless backup James Smith President & chief connector 1995 18 Uvoice USA 504 Main St., Farmington 06032 860-656-1000; uvoice.com 7 Yealink, Grandstream, Cisco, Polycom, HikVision, Zyxel, SonicWall, Cradlepoint LTE backup internet/ Halloran & Sage, Symmetr y Partners, Haddad Motors, Apella W ealth, Centur y 21 Voice-over-IP business class phone systems nationwide, hosted solution including MS Teams integration, SMS, softphones, call recording, ACD and work from anywhere Dwayne M. Connelly Partner 1990 19 American Business Telephone and Technologies LLC 1651 Tolland Turnpike, Manchester 06042 860-643-2200; abtelephone.com 6 Avaya, IPitomy, Cetis including Teledex, Telematrix, Scitec, NEC, Yealink, Polycom Service & installation of cloud, voice-over-IP, phone systems, camera systems and paging systems; sales of internet phone service, telephones, headsets & accessories; phone repair and paint r Nancy Ferguson CEO Clifford Ferguson President 1998 19 intlx Solutions, a subsidiary of Quantech Services (4) 699 King St., Suite 106, 06082 860-668-5285; intlxsolutions.com 6 Avaya, Mitel, Five9, RingCentral, Intermedia, Sangoma, Mutare, Fortinet Voice-over-IP, hosted cloud voice, network services and data products Kenny Pearl Founder & president 1999 21 Pilothouse Communications LLC 36 Main St., Suite 741, Old Saybrook 06475 203-649-6405; pilothousecomm.com 5 NEC-Intermedia, 8x8, Ring Central, Nextiva, Windstream, Bullseye, Dialpad, Star2Star, Sangoma, Mitel, EvovleIP, Avaya, Vonage/ Crowley Auto Group, The Goodspeed Opera House, Hanwha Aerospace, Lear n School System Voice-over-IP, cloud, premise-based solutions, cloud data services, low-voltage wiring, video surveillance systems, carrier services Jessica Lyne Riley Owner & CEO 2004 22 TechNet Computing 310 Saybrook Road, Higganum 06441 860-740-0328; technetcomputing.com 2 Microsoft, Lenovo, HP, Dell, Aruba, Brother, Sophos, 3CX Computer hardware, security, backup, cloud, hosted email, servers, WiFi, software support, managed IT, networking equipment Robert Lloyd Founder 2007 Source: Each provider via survey as of Q3 2023. Notes: N/A = Not available; ACD = automatic call distribution, CCTV = closed circuit television, CIO = chief information of , HIPAA = Health Insurance Portability and Accountability Act, IP = internet protocol, IT = information technology, MDR = managed detection & response, MFA = multi-factor authentication, SIEM = security information & vent management, SIP = session initiation protocol, SMS = short message service, vCISO = virtual chief information security of . (1) Formerly known as Advanced Business Solutions after 2017 acquisition by Frontier Communications; bought back company in November 2021. (2) Data from 2022 survey. (3) Headquarters in Milford. (4) Formerly Hilltop Technologies LLC. -Compiled by Stephanie R. Meagher, research@nebusinessmedia.com managed voice services 1991 11 Nutmeg Technologies 270 George Washington Road, 06082 860-899-2222; nutmegtech.com 32 Cisco, Microsoft, RingCentral, Dell, Lenovo, Datto, Avaya Managed IT, data networking, network & server support, wireless & hosted solutions, backups, network security, phone systems, building infrastructure, security & patch management Lisa Smith President 2008 12 The Computer Co. Inc. 15 Commerce Drive, Cromwell 06416 860-635-0500; computercompany.net 30 Microsoft, Cisco, Conn. Technology Council, VMware Partners, Barracuda, Watchguard, Veeam, Symantec, Dell, HP IT services, cloud computing, networking, MS exchange, server replacements, virtual servers, help desk support, security, programming, web development, design & hosting, data center Kevin Barros President 1996 13 Connecticut Communications 48 Ozick Drive, Durham 06422 203-985-1000; ctcom.com 25 Mitel, RingCentral, NEC, Meraki Voice-over data network services, IP video surveillance, network carrier services Scott Marks President 1974 14 Phonetel Inc., dba Link Solutions 12 Capital Drive, Wallingford 06492 203-284-9488; connectedlink.net 12 NEC, Alarm.com, Wilson, Panasonic, IC Realtime, Speco Technologies, Axis, netSPEAR, EnGenius, Mitel, DSC, Kantech, OneTel Security cameras, security systems, access controls, cellular boosters, SIP trunks, hosted PBX for Mitel and Polycom, NEC, Panasonic hybrid IP systems, cordless phones, WiFi, paging, masking and sound Dan A. Link President 1998 15 Managed by CST 65 North Plains Industrial Road, Wallingford 06492 203-949-9900; managedbycst.com 11 Apple, Cisco, Datto, Dell, Google, HP, ID Agent, Kaseya, Lenovo, Meraki, Microsoft, RSA/SecureID, Webroot, Zoom Managed IT, network security & monitoring, end-user help desk & ticketing, cloud-based servers, data backup, compliance, end-user training John T Minickene Basil G Minickene Partners 1989 16 Abele Technologies (2) 5 Glen Road, Unit 1A, Manchester 06040 8604328191; abeletechnologies.com 10 Watchguard, Microsoft, Cisco, Aruba, Dell, HP, Lenovo, Patterson, Henry Schein, Open Dental, Carestream, Curve, Sirona, Air Technique, Planmeca, IO Safe, Dexis, Dentrix, Yealink, Hikvision, APC Technical services for dentistry, HIPAA compliance, practice management solutions, desktop services, network design, cyber security, digital radiography, voice-over-IP, CCTV, of Joe Abele Owner 2007 17 Universal Connectivity 8 North Main St., West Hartford 06107 860-808-1412; universalconnectivity.com 8 UCLinks with Webex, Informacast, Cisco, Sonicwall, Poly/HP, ADTRAN, Grandstream, Juniper, Ciena, Ubiquiti/ Kingswood Oxford, Solidus, McCue Mortgage, Dexmet Scalable communication systems, business voice, video & collaboration, call center, internet access, security, eless backup James Smith President & chief connector 1995 18 Uvoice USA 504 Main St., Farmington 06032 860-656-1000; uvoice.com 7 Yealink, Grandstream, Cisco, Polycom, HikVision, Zyxel, SonicWall, Cradlepoint LTE backup internet/ Halloran & Sage, Symmetr y Partners, Haddad Motors, Apella W ealth, Centur y 21 Voice-over-IP business class phone systems nationwide, hosted solution including MS Teams integration, SMS, softphones, call recording, ACD and work from anywhere Dwayne M. Connelly Partner 1990 19 American Business Telephone and Technologies LLC 1651 Tolland Turnpike, Manchester 06042 860-643-2200; abtelephone.com 6 Avaya, IPitomy, Cetis including Teledex, Telematrix, Scitec, NEC, Yealink, Polycom Service & installation of cloud, voice-over-IP, phone systems, camera systems and paging systems; sales of internet phone service, telephones, headsets & accessories; phone repair and paint r Nancy Ferguson CEO Clifford Ferguson President 1998 19 intlx Solutions, a subsidiary of Quantech Services (4) 699 King St., Suite 106, 06082 860-668-5285; intlxsolutions.com 6 Avaya, Mitel, Five9, RingCentral, Intermedia, Sangoma, Mutare, Fortinet Voice-over-IP, hosted cloud voice, network services and data products Kenny Pearl Founder & president 1999 21 Pilothouse Communications LLC 36 Main St., Suite 741, Old Saybrook 06475 203-649-6405; pilothousecomm.com 5 NEC-Intermedia, 8x8, Ring Central, Nextiva, Windstream, Bullseye, Dialpad, Star2Star, Sangoma, Mitel, EvovleIP, Avaya, Vonage/ Crowley Auto Group, The Goodspeed Opera House, Hanwha Aerospace, Lear n School System Voice-over-IP, cloud, premise-based solutions, cloud data services, low-voltage wiring, video surveillance systems, carrier services Jessica Lyne Riley Owner & CEO 2004 22 TechNet Computing 310 Saybrook Road, Higganum 06441 860-740-0328; technetcomputing.com 2 Microsoft, Lenovo, HP, Dell, Aruba, Brother, Sophos, 3CX Computer hardware, security, backup, cloud, hosted email, servers, WiFi, software support, managed IT, networking equipment Robert Lloyd Founder 2007 Source: Each provider via survey as of Q3 2023. Notes: N/A = Not available; ACD = automatic call distribution, CCTV = closed circuit television, CIO = chief information of , HIPAA = Health Insurance Portability and Accountability Act, IP = internet protocol, IT = information technology, MDR = managed detection & response, MFA = multi-factor authentication, SIEM = security information & vent management, SIP = session initiation protocol, SMS = short message service, vCISO = virtual chief information security of . (1) Formerly known as Advanced Business Solutions after 2017 acquisition by Frontier Communications; bought back company in November 2021. (2) Data from 2022 survey. (3) Headquarters in Milford. (4) Formerly Hilltop Technologies LLC. -Compiled by Stephanie R. Meagher, research@nebusinessmedia.com