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28 Worcester Business Journal | Book of Lists 2023 | wbjournal.com F O C U S P R O F E S S I O N A L S E R V I C E S Top IT services providers Ranked by number of local employees, then revenue Provider Local employees/ local offices/ revenue IT services Top executive(s)/ year founded 1 ICS 1 Westec Drive, Auburn 01501 508-756-9300 • icscomplete.com 62 1 N/A Backup & disaster recovery, cloud services, help desk, IT staff augmentation, managed services, networking, procurement, professional services, remote support, security, storage, virtualization, voice-over-IP Kevin Blake CEO 1988 2 Versatile Communications 2 Cabot Road, Hudson 01749 877-217-3397 • weareversatile.com 60 1 N/A cloud services, IT consulting, managed services, networking, procurement, security Kevin Meany co-founder & CTO John Barker co-founder & CEO 1994 3 Cinch I.T. 27 West Mountain St., Worcester 01606 508-425-4714 • cinchit.com 52 1 N/A compliance assessments, help desk, security Richard Porter president 2004 4 Machado Consulting Inc. 32 Franklin St., Worcester 01608 508-453-4700 • gomachado.com 31 1 N/A Backup & disaster recovery, cloud services, compliance assessments, IT consulting, managed services, security, voice-over-IP Helder Machado CEO & CISO 2001 5 CTS Services Inc. (1) 260 Maple St., Bellingham 02019 508-528-7720 • ctsservices.com 24 1 $3,000,000 Backup & disaster recovery, cloud services, compliance assessments, help desk, IT consulting, IT staff augmentation, IT training, managed services, networking, procurement, professional services, remote support, security, virtual CIO Michelle M. Carlow president 1989 6 Bryley Systems Inc. (2) 200 Union St., Clinton 01510 978-562-6077 • bryley.com 21 1 $3,865,000 cloud services, managed services, professional services, security Garin Livingstone president 1987 7 ClearCom IT Solutions Inc. 49 Main St., Sturbridge 01566 508-892-5555 • clearcomit.com 18 1 $4,100,000 Backup & disaster recovery, managed services, professional services, remote support, security, virtualization, voice-over-IP Rob Cleary CEO 2001 8 Paragus Strategic IT (3) 1 Mercantile St., Suite 740, Worcester 01608 413-587-2666 • paragusit.com 15 1 $8,000,000 Backup & disaster recovery, cloud services, compliance assessments, help desk, IT consulting, IT staff augmentation, managed services, networking, professional services, remote support, security, virtual CIO, virtualization Delcie David Bean IV CEO 2003 9 P3I Inc. (4) 77 Main St., Hopkinton 01748 508-435-7882 • p3i-inc.com 15 1 $3,770,831 networking, professional services Janice P. Guy president & CEO 2000 10 Trivium Technology Inc. (5) 300 West Main St., Building A, Northborough 01532 978-219-2500 • triviumtech.net 14 2 $2,156,231 cloud services, compliance assessments, managed services, networking Frank Leonard president & CEO 2017 11 Towerwall Inc. (6) 10 Speen St., Suite 401, Framingham 01701 774-204-0700 • towerwall.com 10 1 N/A compliance assessments, IT governance, IT training, security, testing Michelle Drolet CEO 1999 12 Cleartech Group 1079 Central St., Leominster 01453 978-466-1938 • cleartechgroup.com 8 1 $1,300,000 Backup & disaster recovery, compliance assessments, hosting, IT consulting, managed services, networking, professional services, security Tony Fields president 2004 13 Cumulus Global (7) 4 Bellows Road, 2nd Floor, Westborough 01581 508-948-4070 • cumulusglobal.com 6 1 $8,867,600 Backup & disaster recovery, cloud services, help desk, managed services, professional services, remote support, security, voice-over- IP Allen Falcon CEO 2006 14 Computer Central (8) 697 Main St., Holden 01520 508-829-0000 • computercentral.biz 3 1 N/A managed services, networking, security Mike Kimball president 1998 14 ZehnTek 1900 West Park Drive, Suite 280, Westborough 01581 800-856-1335 • zehntek.com 3 1 N/A cloud services, managed services, procurement, professional services Andrew Hoffman founder & CEO (9) 2018 16 Complete Technology Resources Inc. (10) 2 Mount Royal Ave., Suite 211, Marlborough 01752 508-909-5961 • completetechnologyresources.com 2 1 N/A Backup & disaster recovery, cloud services, compliance assessments, hosting, IT consulting, networking, professional services, security, voice-over-IP Jamie Stafslien president 2010 16 CS2 Computers Inc. (11) 543 Prospect St., West Boylston 01583 508-755-9540 • cs2computers.com 2 1 N/A compliance assessments, IT consulting, security Francis Mahoney owner 2001 18 Akornn Inc. (12) 1 cloud services, help desk, IT consulting, Jack Forman Littleton-based JETCOOL Technologies, Inc. will receive more than $1.2 million from a U.S. Department of Energy division to advance cooling technology for data centers. The funding is part of the ARPA-E Cooling Opera- tions Optimized for Leaps in Energy, Reliability, and Carbon Hyperefficiency for Information Processing Systems (COOLER- CHIPS) program, which aims to develop high-performance, energy efficient cooling solutions for data centers. "We are thrilled to receive this award from ARPA-E [ Ad- vanced Research Projects Agen- cy-Energy]," JetCool CEO Bernie Malouin said in a May 10 press release. "It is a testament to our team's hard work and dedication in developing innovative cooling technologies that can reduce energy consumption in data centers while also reducing their carbon footprint." JetCool uses a proprietary microconnective cooling tech- nology to cool systems through direct liquid-to chip application and sealed cold plates, accord- ing to the company's website. Data centers, which house computing infrastructure and data storage, account for approximately 2% of total U.S. electricity consumption, accord- ing to the press release. Cooling these centers can take 40% of that energy usage, according to the U.S. Department of Energy. Keeping the temperature down in computing systems improves performance. ARPA-E advances high-po- tential, high-impact energy technologies that are too early for private-sector investment. Littleton company receives $1.2M for data center cooling tech (From left) Greg Rahaman and Dianne Zimmer of Dell Technologies, JetCool CEO Bernie Malouin, JetCool Vice President of Marketing and Partnerships Caitlin Johnstone