Hartford Business Journal

20 HARTFORDBUSINESS.COM | MAY 29, 2023 Trinity Health Of New England's Ambulatory Access Center, located at 476 Cromwell Avenue in Rocky Hill, offers an array of services, including Primary Care, Cardiology, Obstetrics, Physical Therapy, Radiology and more, all in one convenient location. Trinity Health Of New England: Expanding Care to Benefit You T he world has changed significantly in the past three years, and the health care industry is no exception. But one thing remains a constant: where you get your health care matters. Trinity Health Of New England continues to rise to the occasion, providing safe, accessible, and value- driven care throughout Connecticut and western Massachusetts. "We're focused on meeting the patients where they are and staying with them throughout their health care journey", says Claudio Capone, Vice President of Strategy and Business Development for Trinity Health Of New England. "And now we're working on supporting the coordination of their care every step of the way." Changes to the Industry There is a growing demand for easily accessible, high-quality outpatient clinical services. This includes changes to care delivery that make it more patient friendly and cost effective, and more specialized health care services outside of the hospital setting. Trinity Health Of New England's data projections show inpatient volume at major hospitals will likely decrease about a percent over the next three to five years. Meanwhile, ambulatory care is expected to increase by 3%, and virtual urgent care, and community practices by about 7%. "Think about a patient with Multiple Sclerosis (MS)," says Capone. "Just three to five years ago infusion treatments were only done in the hospital, which can be limited to patients who live 20 or 30 minutes away from the hospital. The patient may have days they're not feeling well and still have to face that trip into the hospital. Now, with the incredible advancements and progress we have seen on the clinical side of patient care, once that initial treatment is done in the hospital, follow-up infusions, for example, can be done in our ambulatory centers, closer to the patient's home. We try to think like the patient, and ask ourselves, 'Where can we meet you to fit care more easily into your life?'" Adapting to Meet the Need It's not just MS treatments that are shifting away from hospital-setting to outpatient settings. Dozens of specialties, including orthopedics, cardiology and pain management, are now moving treatments and procedures traditionally done in the hospital to ambulatory centers. At Trinity Health Of New England, their new Ambulatory Access Centers are providing a space for this transition. All of their Ambulatory Access Centers have primary care as its base, plus, at many of their locations, laboratory services (such as blood draw), radiology, cardiology, pulmonology, obstetrics (OB), urology, rheumatology, orthopedics, and physical therapy, all under one roof, bringing convenience and cutting costs for patients and payers. "The great part is, we can really customize which specialty is in each center," says Capone. "We look at the data for each area and see which specialty is in the most demand for that zip code, and that's what we put into that particular Access Center." Additionally, a growing footprint of Urgent Care facilities helps get non- acute care needs cared for quickly and easily. Telehealth plays a big role in adapting to the changing landscape. The ability to access care quickly and remotely has become increasingly important to patients, and now they can get answers right through their computer or cell phone. SPONSORED CONTENT

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