Worcester Business Journal

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Jordan's continual willingness to learn is one of her primary assets, Myshrall said. When Myshrall took over Jordan's former role and Jordan moved into the CEO position with more clinical oversight, Jordan took a hands-on approach to learning the ins-and-outs of those jobs. She spent time working in group homes alongside nurses and clinicians, seeing their day-to-day. e benefit to this went beyond just illustrating oper- ations for Jordan, said Myshrall, who credited Jordan's charisma and personality as a strength. "People are drawn to [her]," said Myshrall. "When we get her out there, we can tell our story." For Jordan, having been in leadership roles alongside her husband has been overwhelmingly positive, and she hopes this will contribute to a seamless transition. "We've approached these 19 years together as leaders in very similar ways," said Jordan. "I want to continue to grow and evolve the way we have been doing." While Jordan is not planning on radical changes, she will prioritize work that has not always been at the fore- front. Firstly, she said, is looking at new ways to inclu- sion for Black, indigenous, and people of color within the organization and among upper-level leadership. "We've not been able to crack yet entry into those most senior positions for BIPOC staff," said Jordan. "We want to be providing resources that will take people all the way to the C-suite positions." For human services organizations, diversity among staff and leadership is a complicated issue. "It's really important for these organizations to have people who are representative of the populations they serve in leadership," said Valerie Zolezz-Wyndham, founder and CEO of Promoting Good, an Upton-based DE&I consulting firm. At mission-driven places, said Zolezzi-Wyndam, passion can lead to blindspots. "You really need people in positions of leadership to bring perspectives that may be missing," she said. "ese positions need to be able to have the influence to W O M E N I N L E A D E R S H I P F O C U S Largest human services organizations in Central Mass. Nonprofit Assets Top executive Gender Seven Hills Foundation, Worcester $263 million Davd Jordan* Male Overlook Masonic Health Center, Charlton $148 million Tameryn Campbell Female Ascentria Care Alliance, Worcester $119 million Angela Bovill Female St. Patrick's Manor, Framingham $77 million Elisabeth Woolf Female The New England Center for Children, Southborough $69 million Vincent Strully, Jr. Male *Retiring on June 30 and being replaced by Kathleen Jordan Sources: GuideStar by Candid, ProPublica, Mass. Office of the Attorney General help leaders see things they might be missing." Jordan said looking at how best to mentor staff from diverse backgrounds is at the top of the list of priorities. is kind of work at any human services organization will become increasingly essential for their credibility, said Zolezzi-Wyndham. "It is hard for the public to see your stated commitment to DE&I when it's not visible within the organization," she said. Additional priorities for Jordan as she moves into the role as president are to improve the employee experi- ence by adding flexibility. Seven Hills has been working on streamlining data from providers and affiliates. "We are trying to remove all the noise," said Jordan, "and make it easier to do this work." In tandem with these new focus areas is a continued commitment to a presence in the community, said Jordan. Seven Hills, with its more than 5,000 employees, is one of the largest organizations in Central Massachu- setts, but for Jordan, making sure other service organi- zations know Seven Hills wants to be an ally is essential. "We want to be part of this community, we want to be part of the solution, and we want agencies to feel like we are invested," she said. "People will say, 'ey're so big, I don't know if they'll be interested in partnering with us.' We are always interested." Jordan intends to stay in the role until she retires, something not yet on the horizon. She will build upon her decades of experience, her solid position in the community, and her commitment to looking forward when she officially assumes her new roles on July 1. "She understands where we have been," said Myshrall, "and she understands where health care is going." W

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