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64 HARTFORDBUSINESS.COM | 2023 BOOK OF LISTS P R O F E S S I O N A L S E R V I C E S LARGEST IT AND TELEPHONY SERVICE PROVIDERS IN GREATER HARTFORD Ranked by number of employees as of September 2022 Largest IT and telephony service providers in Greater Hartford Ranked by number of employees as of September 2022 Rank Provider CT staff Technology partners/ sample of active clients sample of active clients Description of services Head of company/ year founded 1 Total Communications (1) 333 Burnham St., East Hartford, CT 06108 860-282-9999; totalcomm.com 70 Cisco Gold, Datto Blue, Mitel Platinum, VMware, Pure Storage, Cohesity, Microsoft, NEC N/A Networking and wireless, cyber security, disaster recovery, cloud infrastructure and collaboration solutions to help organizations prepare, improve and protect business operations Scott Lennon President & CEO Shawn Silver COO 1980 2 CompassMSP 67 Prospect Ave., West Hartford, CT 06106 860-656-9110; compassmsp.com 62 Microsoft, Datto, SonicWall, BlackBerry Cybersecurity, Barracuda, DUO Security, Arctic Wolf, Cisco, Amazon N/A IT managed services, cloud, cyber security, compliance assessments and services, networking support, disaster recovery and backup, virtual CIO, help desk, SaaS Ari Santiago CEO 2016 3 Alarm New England, Sonitrol New England, Voice New England 65 Inwood Road, Rocky Hill, CT 06067 800-322-3500; alarmnewengland.com, voicenewengland.com, sonitrolnewengland.com 60 Alarm.com, Sonitrol, NEC, Star2Star N/A Monitoring and service of bur e alarm systems, access control, CCTV, IP telephony Alexandra Curtiss Thompson VP 1972 4 TAB Computer Systems Inc. 29-31 Bissell St., East Hartford, CT 06108 860-289-8850; tabinc.com 45 N/A N/A Managed services, voice-over-IP integrations, cloud and on-premise installations and support, security awareness training, EDR/MDR security services for small- to medium-size companies Anthony Arsenault President 1983 5 ADNET Technologies LLC 400 Capital Blvd., Suite 101, Rocky Hill, CT 06067 860-409-1700; thinkadnet.com 43 Microsoft Gold Partner, Cisco Premier Integrator, HP/ HPE, Citrix, VMware N/A 24x7x365 managed IT services, cloud migration and management, managed cybersecurity services, cybersecurity assessments, cybersecurity incident response Christopher J. Luise CEO 1991 6 Cooperative Systems 995 Day Hill Road, Windsor, CT 06095 860-523-1000; coopsys.com 40 Cisco, Dell, Mitel, Netapp, Microsoft, HP, Ingram Micro, Tech Data N/A Voice-over-IP networking, IT roadmapping, failover internet, cybersecurity, regulatory compliance, backup and disaster recovery, WiFi and access control Scott Spatz VP, Sales administration & 1993 7 The Computer Co. Inc. 15 Commerce Drive, Cromwell, CT 06416 860-635-0500; computercompany.net 30 N/A N/A IT services, cloud computing, networking, MS exchange, server replacements, virtual servers, help desk support, security, programming, web development, design and hosting and data center Kevin Barros President 1996 7 Realized Solutions Inc. 1115 West St., Suite 5, Southington, CT 06489 860-410-0670; myrsi.com 30 Microsoft, Cisco, Meraki, Hewlett Packard, Sonicwall, ConnectWise, VMWare, Veeam, Ubiquiti, Citrix, Bitdefender N/A Custom software development, managed network and helpdesk services, cloud solutions, IT business consulting, CIO services John W. Beyer President & CEO Joe Gleason VP, Operations 2003 9 Nutmeg Technologies 270 George Washington Road, CT 06083 877-688-6344; nutmegtech.com 29 N/A N/A Managed IT services, data networking, network and server support, wireless and hosted solutions, backups, network security, phone systems, building infrastructure, security and patch management Lisa Smith President 2008 10 Connecticut Communications 48 Ozick Drive, Durham, CT 06422 203-985-1000; ctcom.com 25 Mitel, RingCentral, Meraki N/A Voice-over and data network services, IP video surveillance and network carrier services Scott Marks President 1974 11 Managed by CST 65 North Plains Industrial Road, Wallingford, CT 06492 203-949-9900; managedbycst.com 11 Amazon, Apple, Bitdefender, Cisco, Datto, Google, HP, ID Agent, Kaseya, Lenovo, Meraki, Microsoft, RSA/ SecureID, Webroot, Zoom N/A Remote managed services, anti-virus & spam solutions, desktops, servers, notebooks and printers, cabling & wireless solutions, IT consulting John T Minickene Basil G Minickene Partners 1989 12 Abele Technologies 5 Glen Road, Unit 1A, Manchester, CT 06040 8604328191; abeletechnologies.com 10 Watchguard, Microsoft, Cisco, Aruba, Dell, HP, Lenovo, Patterson, Henry Schein, Open Dental, Carestream, Curve, Sirona, Air Technique, Planmeca, IO Safe, Dexis, Dentrix, Yealink, Hikvision, APC N/A Technical services solely for the dental community, HIPAA compliance, practice management solutions, desktop services, network design, cybersecurity, digital radiography, Voice-over-IP, CCTV, of Joe Abele Owner 2007 13 Uvoice USA 504 Main St., Farmington, CT 06032 860-656-1000; uvoice.com 8 Yealink, Grandstream, Cisco, Polycom, HikVision, Zyxel, SonicWall, Cradlepoint LTE/ Halloran & Sage, Symmetr y Partners, Haddad Motors, Apella W ealth, Centur y 21 Voice-over-IP business class phone systems delivered nationwide, creators of Uvoice hosted solution including MS Teams integration, SMS, softphones, call recording, ACD, and work from anywhere Dwayne M. Connelly Partner 1990 14 Universal Connectivity 8 North Main St., West Hartford, CT 06107 860-808-1412; universalconnectivity.com 7 UCLinks with Webex, Cisco, Sonicwall, Poly, ADTRAN, Poly, Grandstream, Juniper, Ciena/ Kingswood Oxford, Solidus, McCue Mortgage, Dexmet Scalable communication systems, business voice, video and collaboration, call center, internet access, security, eless backup James Smith President & chief connector 1995 15 Pilothouse Communications LLC 16 Myrtle Road, East Hampton, CT 06424 203-649-6405; pilothousecomm.com 6 NEC-Intermedia, 8x8, Ring Central, Nextiva, Windstream, Bullseye, Dialpad, Star2star, Sangoma, Mitel, EvovleIP, AVAYA, Vonage/ Crowley Auto Group, The Goodspeed Opera House, CT Asthma & Allergy , Leant School System Voice-over-IP, cloud solutions, premise-based solutions, cloud data services, low-voltage wiring, video surveillance systems Jessica Lyne Riley Owner & CEO 2004 16 American Business Telephone and Technologies LLC 1651 Tolland Turnpike, Manchester, CT 06042 860-643-2200; abtelephone.com 5 AVAYA, IPitomy, Cetis (Teledex, Telematrix, Scitec), ESI N/A Voice-over-IP sales, service and installation, hosted and traditional phone systems, internet phone service, phone repair and telecom paint r , cameras and paging systems Nancy Ferguson CEO Clifford Ferguson President 1998 17 TechNet Computing 310 Saybrook Road, Higganum, CT 06441 860-740-0328; technetcomputing.com 2 Microsoft, Lenovo, HP, Dell, Aruba, Brother, Sophos, 3CX N/A Computer hardware, security, backup, cloud, hosted email, servers, WiFi, software support, managed services and networking equipment for small business Robert Lloyd Founder 2007 Source: Each provider via survey, as of Sept. 27, 2022, websites and/or press r ent data for Windsor's Genie Innovations, Suf subsidiary of Quantech Services (formerly Hilltop) and Wallingford's Phonetel by press time. (1) Formerly known as Advanced Business Solutions after 2017 acquisition by Frontier Communications; bought back company in November 2021. -Compiled by Stephanie R. Meagher, research@nebusinessmedia.com