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26 n e w h a v e n B I Z | O c t o b e r 2 0 2 2 | n e w h a v e n b i z . c o m L i s t s IT and telephony service providers in Greater New Haven Ranked by number of local employees Rank Provider CT staff Technology partners/ Sample of active clients Sample of active clients Description of services Head of company/ Year founded 1 Flagship Networks 100 Beard Sawmill Road, Suite 340, Shelton, CT 06484 203-538-0800 • flagshipnetworks.com 50 Dell/EMC, Nutanix, Sophos, Veeam, ConnectWise, Fortinet, Microsoft,Amazon Web Services, Kaseya, VMWare, Cisco Meraki N/A Managed and professional IT services Michael J. Egmont CEO 2001 2 Connecticut Communications 48 Ozick Drive, Durham, CT 06422 203-985-1000 • ctcom.com 25 Mitel, RingCentral, Meraki N/A Voice-over-IP unified communications systems, voice and data network services, IP video surveillance and network carrier services Scott Marks President 1974 3 Communications Management Services (CMS) (1) 900 Straits Turnpike, Middlebury, CT 06762 800-605-5994 • cmstelco.com 16 N/A N/A Phone, voice-over-IP, Internet, security, networking, IT management and cloud services Dorrie Minervino CEO Dan Brooks COO 1964 4 Managed by CST 65 North Plains Industrial Road, Wallingford, CT 06492 203-949-9900 • managedbycst.com 11 Amazon, Apple, Bitdefender, Cisco, Datto, Google, HP, ID Agent, Kaseya, Lenovo, Meraki, Microsoft, RSA/ SecureID, Webroot, Zoom N/A Remote managed services, anti-virus/spam solutions, on-site deployment, de-acquisition, field support for desktops, servers, notebooks and printers, cabling/ wireless solutions, IT consulting John T Minickene Basil G Minickene Partners 1989 5 Granite Communications Inc. 55 Middletown Ave., Suite 1, North Haven, CT 06473 203-234-4901 • granitecomm.com 9 Skyswitch, Yealink, Poly, Valcom/ Colony Supply Corp., Connecticut Institute for Communities, Prime Healthcare, Valley Medical Group Granite Cloud Phone System is a managed cloud business communications system for business. Granite Cloud is installed and supported by a team of experienced professionals. Our systems improve productivity, enhance customer service and lower cost. Gregg Haughton Scott Ward Partners 1996 6 Phonetel Inc., dba Link Solutions (2) 12 Capital Drive, Wallingford, CT 06492 203-284-9488 • connectedlink.net N/A Panasonic, NEC, Speco technologies, Alarm.com, Ribbon, Netgear Inc., EnGenius, Mitel, DSC, Olsys, Kantech N/A Security cameras, security systems, access controls, cellular boosters, SIP trunks, hosted PBX for Mitel and Polycom, Panasonic hybrid IP systems, cordless phones, WiFi, paging, masking and sound Dan A. Link President 1998 Source: Each provider via survey, as of Sept. 21, 2022, websites and press releases. Note: N/A = Not available. (1) Formerly AEON. (2) Last responded to Hartford Business Journal survey in 2020. -Compiled by Stephanie R. Meagher, research@nebusinessmedia.com Telecommunications providers in Connecticut Ranked by number of employees Rank Provider CT employees Products and services Head of company/ Year founded 1 Frontier Communications 401 Merritt 7, Norwalk, CT 06851 800-921-8101 • www.frontier.com 1,995 (1) Fiber-optic internet, broadband, voice, video, wireless internet data access and digital protection solutions to serve consumer, and small, medium and enterprise businesses Nick Jeffery President & CEO 1935 2 Comcast Western New England Region 222 New Park Drive, Berlin, CT 06037 860-505-3399 • www.corporate.comcast.com 1,300 Global media and technology company delivering broadband, wireless and video through Xfinity, Comcast Business and Sky brands Carolyne Hannon Regional SVP 1963 3 Charter Communications Inc. 400 Washington Blvd., Stamford, CT 06902 203-905-7800 • www.spectrum.com 1,232 Spectrum Internet, TV, Mobile and Voice; Spectrum Business and Spectrum Enterprise solutions; Spectrum Reach advertising and production solutions; Spectrum Networks and Spectrum Originals delivering news, sports and original programming Thomas M. Rutledge Chairman & CEO 1993 4 AT&T Inc. 84 Deerfield Lane, Meriden, CT 06450 203-974-6495 • www.att.com 783 Wireless communications, phone, broadband, internet, television and directory publishing John Emra President, New England 1878 5 Cox Communications 170 Utopia Road, Manchester, CT 06042 860-468-5106 • www.cox.com 198 Nationwide network, broadband communications and entertainment, digital video, internet, telephone and home security and automation services Ross Nelson SVP & regional manager 1962 Source: Each provider via survey as of Sept. 21 2022, corporate websites/reports and press releases. (1) Data is from 2021; multiple attempts to confirm employee data from Frontier Communications went unanswered. An April 2022 article by Alexander Soule in CT Insider quoted the president of Hamden- based Local 1298 of the Communications Workers of America labor union, David Weidlich Jr., as estimating Frontier Communication's statewide employee count at 1,600. -Compiled by Stephanie R. Meagher, research@nebusinessmedia.com