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May 16, 2022

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W W W. M A I N E B I Z . B I Z 9 M AY 1 6 , 2 0 2 2 A new hospital in works for Greenville Northern Light Health broke ground on a $23.1 million replacement for CA Dean Hospital, a 25-bed critical access facility in the Moosehead Lake region town of Greenville. A new main building will house five private rooms with acute/swing beds, a 24/7 emer- gency department, and imaging and lab services. A new, separate ambu- lance station and a helicopter pad will also be built. e existing east wing will be renovated to house 10 private rooms with swing beds. Northern Light said the new design and tech- nology of the hospital will streamline care while also providing rapid access to clinicians in Bangor and beyond. UMaine Farmington names interim leader Joseph McDonnell will serve as interim president of the University of Maine at Farmington for a two-year term that begins July 1, the University of Maine System announced. McDonnell currently is a professor of policy, planning and management in the Muskie School of Public Service at the University of Southern Maine, where he previously served as dean of the College of Management and Justin Dionne Vice President Building a business? Talk to a neighbor. Our experienced lenders are more than bankers — they're problem solvers and will work with you to design a commercial loan that's right for you. We're proud to support local businesses with products and services to help you grow. Custom lending solutions are here for you — and so are we. Let's talk. MEMBER FDIC EQUAL HOUSING LENDER 1-800-447-4559 | bathsavings.bank A S K AC E A n s w e r e d b y T e r r y J o h n s o n , P r a c t i c a l D e c i s i o n s The Association for Consulting Expertise (ACE) is a non-profit association of independent consultants who value "Success through Collaboration." The public is welcome to attend its regular meetings to share best practices and engage with industry experts. For more information go to www.consultexpertise.com. Q: I am not very creative and my business is stuck. I need an innovative solution, but what does innovation look like? ACE Advises: It is often said that innovation is the life- blood of a company because new products or services can drive new revenue streams. But innovation is much broader than just new products. As has been pointed out in recent Ask ACE columns, there is a mindset of improvement enabling innovation and there are many tools and method- ologies such as Innovation Engineering, Design Thinking, and Systematic Inventive Thinking. These can be applied to new products, advanced technologies, manufacturing problems, process improvement, or even the fundamentals of the business model. But what does it look like? Creativity and innovation are related, but they are not the same thing. Many people have the idea that innovation is one person having a light bulb moment. But as Bernard Hidier, co-founder at Karrgreen and director at Finsulate, points out, "You will find keys to unlock value and find the solution just by talking to the people around the issue." Innovation star ts by clearly defining the focus area, then talking to all the stakeholders to under- stand all perspectives. It is followed by using their input collaboratively to cre- ate something new, at least new to the situation. In my experience clarity about the problem and multiple perspectives is key. Hidier agrees, "It's not just the technical idea to solve the problem, but also the model of how the com- munity comes together to accept the innovation." ACE President Terry Johnson an independent consul- tant with Practical Decisions. He can be reached at terry@practicaldecisions.com. For more on the experience of innovation, register for "Strategies and Success Stories to Inspire Innovation" on May 20 at bit.ly/3BvR6Sc @

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