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4 n e w h a v e n B I Z | M a y 2 0 2 2 | n e w h a v e n b i z . c o m F r o m T h e E d i t o r s Volume 5 • Number 5 • May 2022 New Haven Biz 900 Chapel Street, New Haven, CT 06510 (203)-937-2148 • www.newhavenbiz.com EDITOR Michelle Tuccitto Sullo MANAGING EDITOR Liese Klein CT CONTENT DIRECTOR Greg Bordonaro CONTRIBUTING WRITERS Chris Hoffman Frank Rizzo Matt Broderick Jean Falbo-Sosnovich Robert Storace Stephanie Kalina-Metzger DESIGN DIRECTOR Mitchell Hayes PRODUCTION DIRECTOR Kira Beaudoin PRESIDENT & PUBLISHER Tom Curtin CHIEF EXECUTIVE OFFICER Peter Stanton CHIEF FINANCIAL OFFICER/CHIEF OPERATING OFFICER Mary Rogers DIGITAL DIRECTOR Jan Holder AUDIENCE DEVELOPMENT DIRECTOR Valerie Clark NEW HAVEN BIZ (ISSN 2639-605X), is published twelve times annually, 900 Chapel St., 10th Floor, New Haven, CT 06510. Copyright 2018. All rights reserved. Subscriptions: Annual subscriptions are available for $29.95. To subscribe please email circulation@newhavenbiz.com or contact our circulation team at 203-937-2148 ext. 4 New Haven BIZ accepts no responsibility for unsolicited manuscripts or materials and in general does not return them to the sender. A division of: New Haven BIZ is a publication of New England Business Media, LLC. I n order to turn an idea into a successful venture, it takes know-how. Josh Geballe, most-known for his high-ranking positions in Gov. Ned Lamont's administration, has the business background and acumen to help people transform their innovations into profitable businesses. Now, Geballe is leading Yale University's entrepreneurship efforts as managing director of Yale Ventures. In this issue, we chat with Geballe about his new job and what it will mean for Yale and the area business community. We also feature the new CEO of Yale New Haven Health, Chris O'Connor, discussing his priorities for the health system, which range from improving patient care to financial stability. Read on for a real estate story about the New Haven region's office space market, and how it has been impacted by the COVID-19 pandemic. Another feature delves into the restaurant scenes both in New Haven and the lower Naugatuck Valley, where eateries are adapting to changing palates and demographics. Inside, we also put the spotlight on the shoreline community of Guilford, which is experiencing substantial housing growth. Read on to learn more about how organizers behind New Haven's upcoming International Festival of Arts & Ideas have a mix of entertainment planned for guests, including both in-person shows and virtual events. In another feature, we spotlight the conundrum facing banks worldwide, which are seeing declining in-person traffic as people do more banking online. Connecticut-based Chelsea Groton Bank says it has a solution and has found a way to get people back into branches. We hope you find the information and stories inside entertaining and helpful. Please send us your story ideas and comments. n Michelle Tuccitto Sullo Editor Liese Klein Managing Editor Turning innovation into business 5 | Around the Region 7 | By The Numbers 8 | Biz Spotlight 9 | Corner Office 10 | On The Record | Q&A 14 | Town Spotlight C o n t e n t s Michelle Tuccitto Sullo T H E L I S T S 29 | Largest chambers of commerce in Greater New Haven 30 | Top Small Business Administration lenders newhavenBIZ 31 | Arts & Business 32 | What's the Deal? 34 | C-Suite 35 | Biz Starts 9 | Corner Office Pro cleaner Sadie Marshall sees growth opportunity in crime scenes. 10 | On The Record Josh Geballe will help turn Yale innovations into profitable businesses. 12 | Leadership Transition O'Connor looks to stabilize finances and grow as new CEO of Yale New Haven Health. 14 | Town Spotlight Wealthy shoreline hamlet Guilford seeks more affordable housing. 16 | Changing Tastes Restaurants adapt to evolving palates and growing downtowns. 20 | New Normal New Haven office market shows some positive signs, but challenges remain. 22 | Niche Market Former ESPN execs launch Cheshire startup in fast-growing free, ad-supported TV industry. F E A T U R E S D E P A R T M E N T S Liese Klein 8 14 16