Issue link: https://nebusinessmedia.uberflip.com/i/1464710
have different expectations of how they want to be treated by others. As a leader, you should respect those differences and adjust your behavior accordingly. 8. To lead is to serve: There's a sign that says "to lead is to serve" inside my door that I see every day as I leave the office. And I ask myself when I see it if I've done everything I can to serve my people that day – to help them be the best they can be for our patients and for each other. 9. Wag more, bark less: Dogs have it right. No one wants to work for someone who is angry and always barking at you. Even when I'm having a bad day, I try to do what my three dogs do – just wag more! 10. Say thank you: The two most powerful words in the English language are "thank you." You can never say those words enough. Make sure your people feel valued. Business Leader of the Year (Innovative) DR. LUIS PEDRAJA, President, Quinsigamond Community College 1. Lead with mind, heart, and soul. 2. Leadership is not about you; it is about those you serve. 3. Surround yourself with smart, capable people….and listen to them. 4. Keep an open door and an open mind. 5. Be bold, daring and courageous –stand up for what matters and speak up for those who can't. 6. Learn from the past, but look towards the future –see where things are headed and where you want to go. 7. Be strategic, well-informed, and curious –keep an eye on trends, make data driven decisions, and consider other points of view. 8. Give credit to others for what goes right, take responsibility for what does not. 9. Show up…be visible, walk around, go to where the people are, and ask questions –to lead you have to be where the people are. 10. Be humble, have a sense of humor, and don't take yourself too seriously! Business Leader of the Year Nonprofit) WORCESTER TOGETHER FUND The United Way of Central Massachusetts and the Greater Worcester Community Foundation (Tim Garvin and Carolyn Stempler) TIM: Walk - when I was in the Peace Corps I heard that the best way to learn about a community was to walk the streets every day, to ride the local buses, to shop in the local market. Walk. Listen - I am one of those people who learns best by listening to the stories of others. I love meeting someone new and asking questions. Questions such as: "Tell me your life's story - How did you get here?", "What did you study in school – did it prepare you for what you are now doing?", and "What are you doing to make a difference in your community? What can we do together?". Desire - When applying to college, when applying for a job, when trying out for a team, when asking for a capital investment … want it. Don't hold back. Show your desire! Dig in - fully immerse yourself in what you are doing. Do not be a bystander. Do not "lean in", rather - Dig in. Step on the gas - I used to love watching the Patriots when Tom Brady was our quarterback. I loved their "uptick offense'; after a touchdown, they would work to do it again as quickly as possible. They stepped on the gas, they wished to stay on offense. They wished to score, and then score again. Smile - I am partial to that Crosby, Stills, and Nash song "Wooden Ships". I love the lyric, "if you smile at me I will understand, 'cause that is something everybody everywhere does in the same language". Now, in the midst of this COVID year, we need to smile more at each other and to each other. Write - I urge all of you, all of us, to keep a personal community engagement journal. Every donation, every volunteer activity, every advocacy effort - record it, write it down. Then answer the questions: "What did I do?, Why did I do this activity? What did I learn? And what did this accomplish?". In early January of each year, read your journal, feel great about what you accomplished, and then commit to doing more in the new year. Inspire - In all of your actions, in every relationship, in all of your friendships, think about how you could be an inspiration to others. And how others inspire you. Inspire. Kindness - Let kindness be your greatest muscle. Repeat - These nine thoughts, they are my aspiration. I have yet to achieve them. So I keep trying. CAROLYN: Don't Skip Leg Day: This is not in reference to my fitness schedule (although I try not to skip the actual leg day). I am referring to not avoiding the hard projects or tasks in life. I find it is easier if you accomplish them first. I always try to break them down Harvard Pilgrim Health Care is proud to support Worcester Business Journal's Business Leaders of the Year and Hall of Fame Awards, and congratulates this year's honorees. Together, we can work toward better for everyone in our communities. Visit us at www.point32health.org Congratulations SPECIAL THANKS TO OUR A/V PARTNER "Best Ideas & Key Philosophies" from 2021 Business Leaders of the Year