Hartford Business Journal

January 17, 2022

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10 HARTFORDBUSINESS.COM | JANUARY 17, 2022 safe to do so. We've also done a lot of social media to reach candidates in different ways. There's been a lot of attention paid to the Great Resignation. How has the pandemic impacted employee retention and how is Cigna responding? So while we've seen a rise in employee turnover we've not seen the high levels that have been reported in other industries. We think it's largely because of the focus and care we have taken to keep people safe. We've also offered some additional benefits during the pandemic, like emergency time off, caregiver leave, tremendous amounts of flexibility for people to really balance their personal and professional needs. And we've really prided ourselves on strong communication but we took that to a new height during the pandemic. We've hosted all- employee town halls, regular calls with our managers on pandemic- related matters, business updates, etc. Has the pandemic changed Cigna's office space needs? In conference rooms we've removed chairs so it's easy to have social distancing, and we have limits on how many people can be in the rooms. We still have collaboration spaces, but we've made them more spacious to allow for social distancing. We've recently renovated our headquarters building in Bloomfield. We have this beautiful space now for people to come back to with modern technology and really flexible and ergonomic workstations and great collaboration spaces. It includes some private desks as well as shared offices. Wittmann Battenfeld, Torrington, CT Napoli Retail, Southington, CT Nufern, East Granby, CT Windsor Marketing Group (WMG), Suffield, CT The Belknap White Group, Hartford, CT Since 1942, The Single Source Construction Firm Since 1942, our goal has been simple: To provide our clients with complete design, planning and construction services for commercial, industrial and retail buildings. Based on years of experience, we're price competitive and offer high quality. When the strictest attention to detail is critical to your success, you can always count on Borghesi to deliver. From concept to occupancy, Borghesi is your single source. AKDO, Bridgeport, CT Stevens Manufacturing, Milford, CT Building Ideas That Work … www.borghesibuilding.com Wittmann Battenfeld, Torrington, CT Napoli Retail, Southington, CT Nufern, East Granby, CT Windsor Marketing Group (WMG), Suffield, CT The Belknap White Group, Hartford, CT Since 1942, The Single Source Construction Firm Since 1942, our goal has been simple: To provide our clients with complete design, planning and construction services for commercial, industrial and retail buildings. Based on years of experience, we're price competitive and offer high quality. When the strictest attention to detail is critical to your success, you can always count on Borghesi to deliver. From concept to occupancy, Borghesi is your single source. AKDO, Bridgeport, CT Stevens Manufacturing, Milford, CT Building Ideas That Work … www.borghesibuilding.com Nufern, East Granby, CT Windsor Marketing Group (WMG), Suffield, CT The Belknap White Group, Hartford, CT Since 1942, The Single Source Construction Firm Since 1942, our goal has been simple: To provide our clients with complete design, planning and construction services for commercial, industrial and retail buildings. Based on years of experience, we're price competitive and offer high quality. When the strictest attention to detail is critical to your success, you can always count on Borghesi to deliver. From concept to occupancy, Borghesi is your single source. Stevens Manufacturing, Milford, CT Building Ideas That Work … www.borghesibuilding.com © 2011 BlueScope Buildings North America, Inc. All rights reserved. Butler Manufacturing™ is a division of BlueScope Buildings North America, Inc. 2155 East Main Street • Torrington, Connecticut 06790 Wittmann Battenfeld, Torrington, CT Napoli Retail, Southington, CT Nufern, East Granby, CT Windsor Marketing Group (WMG), Suffield, CT The Belknap White Group, Hartford, CT Since 1942, The Single Source Construction Firm Since 1942, our goal has been simple: To provide our clients with complete design, planning and construction services for commercial, industrial and retail buildings. Based on years of experience, we're price competitive and offer high quality. When the strictest attention to detail is critical to your success, you can always count on Borghesi to deliver. From concept to occupancy, Borghesi is your single source. Contact us at 860-482-7613 or visit us on the web. AKDO, Bridgeport, CT Stevens Manufacturing, Milford, CT Building Ideas That Work … www.borghesibuilding.com © 2011 BlueScope Buildings North America, Inc. All rights reserved. Butler Manufacturing™ is a division of BlueScope Buildings North America, Inc. 2155 East Main Street • Torrington, Connecticut 06790 Wittmann Battenfeld, Torrington, CT Napoli Retail, Southington, CT Nufern, East Granby, CT Windsor Marketing Group (WMG), Suffield, CT The Belknap White Group, Hartford, CT Since 1942, The Single Source Construction Firm Since 1942, our goal has been simple: To provide our clients with complete design, planning and construction services for commercial, industrial and retail buildings. Based on years of experience, we're price competitive and offer high quality. When the strictest attention to detail is critical to your success, you can always count on Borghesi to deliver. From concept to occupancy, Borghesi is your single source. Contact us at 860-482-7613 or visit us on the web. AKDO, Bridgeport, CT Stevens Manufacturing, Milford, CT Building Ideas That Work … Wittmann Battenfeld, Torrington, CT Napoli Retail, Southington, CT Nufern, East Granby, CT Windsor Marketing Group (WMG), Suffield, CT The Belknap White Group, Hartford, CT Since 1942, our goal simple: To provide our complete design, planning construction services industrial and retail buildings. on years of experience, competitive and offer When the strictest attention is critical to your success, always count on Borghesi From concept to occupancy, is your single source. AKDO, Bridgeport, CT Stevens Manufacturing, Milford, CT Building Ideas That Work … Wittmann Battenfeld, Torrington, CT Napoli Retail, Southington, CT Nufern, East Granby, CT Windsor Marketing Group (WMG), Suffield, CT The Belknap White Group, Hartford, CT Since 1942, The Single Source Construction Firm Since 1942, our goal has been simple: To provide our clients with complete design, planning and construction services for commercial, industrial and retail buildings. Based on years of experience, we're price competitive and offer high quality. When the strictest attention to detail is critical to your success, you can always count on Borghesi to deliver. From concept to occupancy, Borghesi is your single source. AKDO, Bridgeport, CT Stevens Manufacturing, Milford, CT Building Ideas That Work … Wittmann Battenfeld, Torrington, CT Napoli Retail, Southington, CT Nufern, East Granby, CT Windsor Marketing Group (WMG), Suffield, CT The Belknap White Group, Hartford, CT Since 1942, our goal has been simple: To provide our clients with complete design, planning and construction services for commercial, industrial and retail buildings. Based on years of experience, we're price competitive and offer high quality. When the strictest attention to detail is critical to your success, you can always count on Borghesi to deliver. From concept to occupancy, Borghesi is your single source. AKDO, Bridgeport, CT Stevens Manufacturing, Milford, CT Building Ideas That Work … What does a flexible or hybrid workforce mean to Cigna? Employees who are on a flexible schedule can pick and choose, based on business needs and their personal needs, when they come into the office and when they work from home. We are starting to see some new patterns, where people are coming into the offices usually Tuesday, Wednesday and Thursday for group meetings, collaboration purposes, innovation, for a variety of different things where the work is better done together. There is no requirement at this point of how many days a hybrid employee must be in the office. Have the variants — delta and omicron — changed your office rules at all? They have not. In order to be in the office someone has to be fully vaccinated so that has remained unchanged in spite of the variants. In addition, we strongly encourage employees to wear surgical-grade masks or better when in the office. How will a larger remote workforce influence your recruitment efforts/strategy? I think the boundaries that used to exist geographically have changed because you are able to access talent in different locations than you were before. Being able to recruit people who are able to work from their homes or in different locations allows us to continually meet the business needs both locally and from a national standpoint. In terms of recruitment strategies, we've remained grounded on a few things that have served us well over time and continue to during the pandemic. One is our overall company mission and values, which are focused on improving peoples' health and well-being. We know that helps bring people to the company and helps engage them. Second is our focus on diversity and inclusion and our employee value proposition. We have a variety of people who have been here for a really long tenure, 20, 30 or 40 years. We also have a high boomerang rate of people who have left us but later came back. We've continued some best practices like our employee referral program that offers a bonus and incentive. Our employees are actually one of our best sources of hire. We've stepped up all of our college recruiting, which I know a lot of employers have abandoned during the pandemic. We had 283 interns this past year from 110 schools and our hope is to have all of our interns back in the office this summer if it's ON THE RECORD - Q&A Here's what a virtual staff meeting looks like using an Oculus headset.

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