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18 Giving Guide 2021 Worcester Business Journal www.wbjournal.com Family Health Center of Worcester 1) Provide the highest quality, culturally-competent and culturally- affirming, patient-centered health care home and become the provider of choice for residents in our service area; 2) Create an atmosphere of wellness, therapeutic healing, positive customer service, and open accessibility; 3) Ensure that the organization is financially stable, operationally efficient, and well-managed in the Accountable Care Organization environment; 4) Be the employer of choice for diverse and talented staff in all areas of the organization; 5) As an academic health center, continue to lead the field in health care workforce development, education, and training through residency programs and internships; 6) Enhance access to health care and wraparound services to patients and families experiencing homelessness through our Worcester Health Care for the Homeless programs and in collaboration with the City of Worcester and other community partners; 7) Enhance our collaborations and strategic partnerships to strengthen the mission of the organization and the quality of patient services offered to all of our patients. Louis Brady President/CEO Joseph Scardino MISSION STATEMENT SERVICE AREA: Family Health Center of Worcester serves Greater Worcester and South Worcester County. Family Health Center provides care in 17 locations, with a main site in downtown Worcester and satellite sites in Southbridge, Millbury, and Webster. To improve the health and well-being of all residents in the Greater Worcester area, especially culturally diverse populations, by providing access to affordable, high quality, integrated, comprehensive, and respectful primary health care and social services, regardless of patients' ability to pay. The top three funding sources for Family Health Center of Worcester are the Health Resources and Services Administration (HRSA), the Massachusetts Department of Public Health, and the University of Massachusetts Medical School. These entities provide 30% of Family Health Center's operating budget. TOP FUNDING SOURCES: Joseph Scardino, Esq., Chairperson John Congdon, Vice Chairperson John True, Treasurer Janice MorganJones, Clerk Lisa Beittel Donald Grant Nancy Jones Monica Escobar Lowell Peter Martin, Esq. Ellen More, PhD Lynda Rowe Doreen Samuels Margaret Sellers Esther Faith Tendo Mihoko Wakabayashi Anna Whitted Rubin Williams Family Health Center of Worcester 26 Queen Street Worcester, MA 01610 Phone: 508-860-7700 www.FHCW.org Full-time employees: 431 Annual revenues: $51,429,186 Year founded: 1972 BOARD OF DIRECTORS FUTURE GOALS Family Health Center of Worcester offers volunteer opportunities for college students, adults, and working professionals in a variety of areas throughout the health center. Family Health Center is a Commonwealth Corps host site for service interns. Family Health Center's volunteer Board of Directors and committees are comprised of 51% patients/clients of the health center, and 49% community volunteers. Additional volunteer opportunities include volunteering at Art in the City and other community events hosted by Family Health Center. For more information, please call our Development Office at (508) 860-7951. VOLUNTEER OPPORTUNITIES POST-PANDEMIC: Family Health Center of Worcester remains on the frontlines of the COVID pandemic, offering COVID vaccines to patients and providing COVID testing, contact tracing and care management. As we have throughout the pandemic, Family Health Center continues to provide vital health care, behavioral health services, substance use treatment, and dental services through telemedicine and in-person visits. The Board of Directors is a committed group of diverse individuals who recognize the key role that Family Health Center of Worcester plays in the Greater Worcester area. The health center is a major provider of not only excellent health care for thousands of residents, but of many related services including dentistry, behavioral health, substance use treatment, and services for families and individuals experiencing homelessness, for which there is no other comprehensive and culturally competent source available. – Joseph Scardino, Board Chair Family Health Center of Worcester relies on the generosity and support of the community to fund critical health services for low- income, uninsured, or underinsured families and individuals. Family Health Center offers online opportunities for giving through special appeals conducted throughout the year. Contributions to our annual holiday appeal help support the health and well-being of our entire community. Family Health Center also accepts donations of new items for our low-income, homeless, or refugee patients, including personal hygiene supplies (e.g., soap, razors, shampoo), newborn essentials, and cold weather garments such as mittens, hats, socks, and scarves. Please consider a special gift to help sustain Family Health Center's services to the community in the future. Bequests are gifts made through a will that may support the entire health center or one of our programs. Please consult your attorney or estate planner to discuss your wishes. To donate to Family Health Center, please donate online at www.FHCW.org/Donate or send your check to: Family Health Center of Worcester, P.O. Box 20205, Worcester, MA 01602. GIVING OPPORTUNITIES Family Health Center of Worcester offers corporate sponsorship opportunities through our signature fundraising gala Art in the City (www.ArtintheCity.org), Winter Walk Worcester (www.WinterWalkWorcester.org), and other community events. For questions about participating in any of these fundraising events, please call our Development Office at (508) 860-7951. FUNDRAISING OPPORTUNITIES