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wbjournal.com | Book of Lists 2021 | Worcester Business Journal 45 P R O F E S S I O N A L S E R V I C E S F O C U S Top IT services providers Ranked by number of local employees and then revenue Provider Local employees/ annual revenue/ local offices/ total employees Certifications and technology experience Services Top local executive/ year founded 1 Advans IT Services Inc. (a) 65 Boston Post Road West, Marlborough 01752 508-624-9900 • www.advansit.com 120 DND 1 150 Microsoft, Oracle, Java, Linux, VDI, Private Cloud Consulting, IT staffing, generacity.com, ComputerVault virtual desktop solution Peo Nathan president & CEO 2005 2 Versatile Communications 450 Donald Lynch Blvd., Ste. B, Marlborough 01752 877-217-3397 • www.weareversatile.com 56 DND 1 DND HPE, Aruba, Cisco / Meraki VMware, Veeam, Microsoft, networking, cloud (Azure, AWS, Google), server storage, security, procurement and managed licensing, managed services Enterprise security and network services, cloud services, data centers, procurement of IT hardware software and licensing , managed services, enterprise mobility, and consulting John Barker co-founder & CEO Kevin Meany co-founder CTO 1994 3 Cinch I.T. 27 W. Mountain St., Worcester 01606 508-425-4714 • www.cinchit.com 48 DND 5 61 DND Helpdesk and onsite computer support, cybersecurity and compliance for businesses. Richard Porter president 2004 4 RetroFit Technologies (a) 455 Fortune Blvd., Milford 01757 508-478-2222 • www.retrofit.com 40 DND 1 40 VMWare, HP, HPE/Aruba, Veeam, Lenovo, Dell Server, AWS, Azure Managed services, cybersecurity, backup and disaster recovery, cloud services, virtualization, Office 365, hardware procurement, security, IT assessments Timothy M. Lawlor CEO 1980 5 Talentburst Inc. 679 Worcester St., Natick 01760 508-628-7500 • www.talentburst.com 35 DND 1 35 DND IT staff augmentation and consulting services regarding data warehousing, web development, infrastructure management, clinical trials and enterprise software integration Bharat Singh Talwar CEO 2002 6 Machado Consulting Inc. 32 Franklin St., Worcester 01608 508-453-4700 • www.machadoconsulting.com 30 DND 1 30 CISSP, GPEN, GSEC, GCFA, GCIH, GCIA, GSNA, GCWN, MCSE:Security, A+, Net+, Security+, MCP, MCSA, MCSE, CCNA, CCNP Cloud, cybersecurity, managed services, IT support, IT staff augmentation, NIST, PCI, HIPAA, ISO 27001, cloud backup, disaster recovery, voice-over-IP Helder Machado CEO 2001 7 TCG Network Services 24 Superior Drive, Suite 303, Natick 01760 508-650-9917 • www.tcgns.com 28 DND 1 28 Microsoft, AppRiver, SonicWall, Cisco Meraki, Dell, HP, APC, ConnectWise, Dark Web Scans, CyBlok Threat Monitoring SIEM, MDR, XDR, phishing tests Cybersecurity, help desk, cloud, Office 365 support, telephony, managed services, security consulting, secure email, business continuity, storage, virtualization, IT staff augmentation Frank McDonough president 1987 8 Whalley Computer Associates (b) 9 Industrial Road, Suite 3, Milford 01757 508-634-1100 • www.wca.com 25 DND 2 150 VMWare, HP/Aruba, Cisco, Aerohive, Veeam, Lenovo data center, Nutanix, Office365 Pre-sales consultation, networking and installations, health assessments, deployment, data center consulting and design, managed services, virtualization, repair services, web- based and instructor-led training, cloud Paul Whalley vice president 1979 9 CTS Services Inc. 260 Maple St., Bellingham 02019 508-528-7720 • www.ctsservices.com 23 $3,000,000 1 23 Microsoft, Fortinet, Cisco Meraki, Juniper, HP, Apple, Xerox, Sonicwall, Epson, Dell, Samsung, LG, NEC Computer and network sales, IT consulting, remote and onsite support services; depot equipment software, support and repair Michelle M. Carlow president 1989 10 Bryley Systems Inc. 200 Union St., Clinton 01510 978-562-6077 • www.bryley.com 21 $3,700,000 1 23 Microsoft Silver, Cisco SMB select partner, VMWare professional solutions provider, HPE SMB network and enterprise specialist Managed IT, cloud and security services, professional services Garin Livingstone President 1987 11 P3I Inc. 77 Main St., Hopkinton 01748 508-435-7882 • www.p3i-inc.com 19 $4,181,597 1 33 Cybersecurity Systems engineering and IT services Janice P. Guy president & CEO 2000 12 ClearCom IT Solutions Inc. 49 Main St., Sturbridge 01566 508-892-5555 • www.clearcomit.com 18 $3,000,000 1 18 DND Managed IT services, help desk, virtualization, data backup, security, remote and onsite support Rob Cleary CEO 2001 13 ZehnTek 1900 West Park Drive #280, Westborough 01581 800-856-1335 • https://www.zehntek.com 15 DND DND 40 Microsoft, Cisco/Meraki, VMWare, Dell EMC, Lenovo, NetApp IT infrastructure, cloud, and services for businesses Andrew Hoffman 2018 14 Sophos, Checkpoint, Imperva, InfoBlox, Safe-T, Information security including 10 Bryley Systems Inc. 200 Union St., Clinton 01510 978-562-6077 • www.bryley.com 21 $3,700,000 1 23 Microsoft Silver, Cisco SMB select partner, VMWare professional solutions provider, HPE SMB network and enterprise specialist Managed IT, cloud and security services, professional services Garin Livingstone President 1987 11 P3I Inc. 77 Main St., Hopkinton 01748 508-435-7882 • www.p3i-inc.com 19 $4,181,597 1 33 Cybersecurity Systems engineering and IT services Janice P. Guy president & CEO 2000 12 ClearCom IT Solutions Inc. 49 Main St., Sturbridge 01566 508-892-5555 • www.clearcomit.com 18 $3,000,000 1 18 DND Managed IT services, help desk, virtualization, data backup, security, remote and onsite support Rob Cleary CEO 2001 13 ZehnTek 1900 West Park Drive #280, Westborough 01581 800-856-1335 • https://www.zehntek.com 15 DND DND 40 Microsoft, Cisco/Meraki, VMWare, Dell EMC, Lenovo, NetApp IT infrastructure, cloud, and services for businesses Andrew Hoffman 2018 14 Towerwall Inc. 615 Concord St., Framingham 01702 774-204-0700 • www.towerwall.com 12 $5,500,000 1 25 Sophos, Checkpoint, Imperva, InfoBlox, Safe-T, TrendMicro, Gigamon, Armis, Dark Trace, Pcysys, Varonis, LogRythm, AlienVault, Avertium, CISSP, CISM, CISA, GIAC Information security including governance, risk, compliance, internal and external vulnerability assessment, architecture review, application penetration testing, forensic analysis and policy review (HIPAA, GDPR, PCI) Michelle Drolet CEO 1999 15 Cleartech Group 1079 Central St., Leominster 01453 978-466-1938 • www.cleartechgroup.com 8 $1,000,000 1 9 IT solutions for business, Microsoft 365, virtualization, Microsoft Cloud Services and Azure, Microsoft Active Directory, backup and disaster recovery, business continuity, VOIP, cybersecurity Managed services, IT project management, wired and wireless networks design, IT consulting Tony Fields President 2004 16 Cumulus Global (b) 4 Bellows Road, 2nd Floor, Westborough 01581 508-948-4070 • www.cumulusglobal.com 8 DND 1 9 Google Cloud and Chrome Partner, Microsoft Silver Partner, Datto Blue Premier Partner, Zix Premier Partner Managed cloud services for small and midsize organizations with email, collaboration, unified communications, privacy, security, data protection Allen Falcon CEO 2006 17 Triton Technologies 35 Harvard St., Worcester 01609 866-304-4300 • www.tritoncomputercorp.com 7 $2,500,000 3 8 VMware Partner, AWS Partner, Microsoft Partner, Sophos Partner, Dell Partner Managed IT and support services for commercial, military, government and organizations worldwide Trave M. Harmon CEO 2001 18 Trivium Technology Inc. 300 West Main St., Building A, Northborough 01532 978-219-2500 • www.triviumtech.net 7 $1,525,000 1 DND Microsoft Certified Partner, MISys Certified Implementation Partner Managed IT security services, managed network services, MISys manufacturing Frank Leonard president & CEO 2017 19 Complete Technology Resources Inc. 2 Mount Royal Ave., Suite 211, Marlborough 01752 508-909-5961 • www.completetechnologyresources.com 3 $500,000 1 5 New business setups, small business, cloud deployments, phone systems, office moves and setups Compliant security, cloud services, consulting, networking, hardware and software installations, backup, hosting, telephony. Reseller for Dell, Sonicwall, Cisco, Brother, and many other industry leaders in hardware and software Jamie Stafslien president 2010 20 Suite3 34 St. Martin Drive, Marlborough 01752 508-844-4274 • www.suite3.com 3 DND 1 31 Microsoft Gold Partner, Microsoft 365, HPE, Aruba, VMware, Citrix, Fortinet, Cisco, Dell Managed services, turnkey installations, staff augmentation, virtualization, cloud, networking, security, storage, backup, disaster recovery Michael Lareau CTO 1990 Source: Each provider via survey, federal filings and company websites. Notes: DND = Did not disclose. Zensar Technologies of Westborough and Domitek Inc. of Worcester have not responded to our survey in recent years. If you would like to be surveyed for this or other lists, please contact Lead Researcher Timothy Doyle. (a) Did not respond to survey. Data from 2019. (b) Did not respond to survey. Data from 2020. - Compiled by: Timothy Doyle, tdoyle@nebusinessmedia.com The very nature of work has changed for millions of people as the COVID-19 pandemic has blurred the lines between home and work, and employees have increasingly relied on their own technology and internet connec- tions to carry out their jobs. But as much as things have changed for many workers, it has been largely business as usual for the hackers who try to make a living by exploiting cybersecurity vulnerabilities. They're still out there and they're taking advantage of the pandemic to inflict greater dam- age, Stephanie Helm, a former U.S. Navy captain who serves as director of the MassCyberCenter at the Mass Tech Collaborative, said. "Some things have not changed and those things are the hackers strive to lure people into clicking on a link of some sort that would allow them to download malware. So that was even happening when you were in the office traditionally. When you were at your desk, there would be a phishing attempt to try to get you to click on a link so they could get past your firewall," she said. "So those hackers are still out there and that part has not changed." And now, with a lot of the work being done on personal laptops and residential internet connections, employees are responsible for taking on some cybersecurity functions that were likely handled by someone else in the physical office, like keeping anti-virus software up to date and installing the latest security patches, Helm said. To help, the MassCyberCenter ear- lier this month launched a public service campaign to provide tips for safe remote work. Hackers exploit work-from- home setups Worcester Polytechnic Institute security researchers Berk Sunar (left) and Daniel Moghimi discovered security vulnerabilities in computer chips.