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44 Worcester Business Journal | Book of Lists 2021 | wbjournal.com F O C U S P R O F E S S I O N A L S E R V I C E S Top IT services providers Ranked by number of local employees and then revenue Provider Local employees/ annual revenue/ local offices/ total employees Certifications and technology experience Services Top local executive/ year founded 1 Advans IT Services Inc. (a) 65 Boston Post Road West, Marlborough 01752 508-624-9900 • www.advansit.com 120 DND 1 150 Microsoft, Oracle, Java, Linux, VDI, Private Cloud Consulting, IT staffing, generacity.com, ComputerVault virtual desktop solution Peo Nathan president & CEO 2005 2 Versatile Communications 450 Donald Lynch Blvd., Ste. B, Marlborough 01752 877-217-3397 • www.weareversatile.com 56 DND 1 DND HPE, Aruba, Cisco / Meraki VMware, Veeam, Microsoft, networking, cloud (Azure, AWS, Google), server storage, security, procurement and managed licensing, managed services Enterprise security and network services, cloud services, data centers, procurement of IT hardware software and licensing , managed services, enterprise mobility, and consulting John Barker co-founder & CEO Kevin Meany co-founder CTO 1994 3 Cinch I.T. 27 W. Mountain St., Worcester 01606 508-425-4714 • www.cinchit.com 48 DND 5 61 DND Helpdesk and onsite computer support, cybersecurity and compliance for businesses. Richard Porter president 2004 4 RetroFit Technologies (a) 455 Fortune Blvd., Milford 01757 508-478-2222 • www.retrofit.com 40 DND 1 40 VMWare, HP, HPE/Aruba, Veeam, Lenovo, Dell Server, AWS, Azure Managed services, cybersecurity, backup and disaster recovery, cloud services, virtualization, Office 365, hardware procurement, security, IT assessments Timothy M. Lawlor CEO 1980 5 Talentburst Inc. 679 Worcester St., Natick 01760 508-628-7500 • www.talentburst.com 35 DND 1 35 DND IT staff augmentation and consulting services regarding data warehousing, web development, infrastructure management, clinical trials and enterprise software integration Bharat Singh Talwar CEO 2002 6 Machado Consulting Inc. 32 Franklin St., Worcester 01608 508-453-4700 • www.machadoconsulting.com 30 DND 1 30 CISSP, GPEN, GSEC, GCFA, GCIH, GCIA, GSNA, GCWN, MCSE:Security, A+, Net+, Security+, MCP, MCSA, MCSE, CCNA, CCNP Cloud, cybersecurity, managed services, IT support, IT staff augmentation, NIST, PCI, HIPAA, ISO 27001, cloud backup, disaster recovery, voice-over-IP Helder Machado CEO 2001 7 TCG Network Services 24 Superior Drive, Suite 303, Natick 01760 508-650-9917 • www.tcgns.com 28 DND 1 28 Microsoft, AppRiver, SonicWall, Cisco Meraki, Dell, HP, APC, ConnectWise, Dark Web Scans, CyBlok Threat Monitoring SIEM, MDR, XDR, phishing tests Cybersecurity, help desk, cloud, Office 365 support, telephony, managed services, security consulting, secure email, business continuity, storage, virtualization, IT staff augmentation Frank McDonough president 1987 8 Whalley Computer Associates (b) 9 Industrial Road, Suite 3, Milford 01757 508-634-1100 • www.wca.com 25 DND 2 150 VMWare, HP/Aruba, Cisco, Aerohive, Veeam, Lenovo data center, Nutanix, Office365 Pre-sales consultation, networking and installations, health assessments, deployment, data center consulting and design, managed services, virtualization, repair services, web- based and instructor-led training, cloud Paul Whalley vice president 1979 9 CTS Services Inc. 260 Maple St., Bellingham 02019 508-528-7720 • www.ctsservices.com 23 $3,000,000 1 23 Microsoft, Fortinet, Cisco Meraki, Juniper, HP, Apple, Xerox, Sonicwall, Epson, Dell, Samsung, LG, NEC Computer and network sales, IT consulting, remote and onsite support services; depot equipment software, support and repair Michelle M. Carlow president 1989 10 Bryley Systems Inc. 200 Union St., Clinton 01510 978-562-6077 • www.bryley.com 21 $3,700,000 1 23 Microsoft Silver, Cisco SMB select partner, VMWare professional solutions provider, HPE SMB network and enterprise specialist Managed IT, cloud and security services, professional services Garin Livingstone President 1987 11 P3I Inc. 77 Main St., Hopkinton 01748 508-435-7882 • www.p3i-inc.com 19 $4,181,597 1 33 Cybersecurity Systems engineering and IT services Janice P. Guy president & CEO 2000 12 ClearCom IT Solutions Inc. 49 Main St., Sturbridge 01566 508-892-5555 • www.clearcomit.com 18 $3,000,000 1 18 DND Managed IT services, help desk, virtualization, data backup, security, remote and onsite support Rob Cleary CEO 2001 In some pockets of Worcester, including in areas off Shrews- bury Street and in Main South, roughly one third or more of households lack internet access, according to a July 2020 report by the Worcester Regional Research Bureau. Across the city, 18% of households have no internet access, and one-third lack higher-speed and more reliable broadband internet, the bureau said, citing U.S. Census Bureau data. Roughly three out of five people who aren't in the workforce don't have broadband internet access. The bureau raises a potential solution: a municipal-owned service provider that could ensure residents in poorer areas of Worcester aren't left without reliable internet access that can help them work from home during a pandemic or use an online connection for any range of purposes. "The City of Worcester has left broadband to the private sector, even as the internet has become a critical part of most residents' personal and profes- sional lives," the report said. "While problems with access, price and speed existed before COVID," the report said of the pandemic, "an increased reliance on services like video- conferencing, remote learning and telemedicine have laid bare problems that a regional monopoly, lack of infrastructure investment and a prioritization of profits over services have exacerbated." Nearly 1 in 5 Worcester households lack internet access More than 30% of households in an area around Shrewsbury and Belmont streets in Worcester lack internet access. Top IT services providers