NewHavenBIZ

n e w h a v e n b i z . c o m | J a n u a r y 2 0 2 1 | n e w h a v e n B I Z 3 F R O M T H E E D I T O R Volume 4 • Number 1 • January 2021 New Haven Biz 900 Chapel Street, New Haven, CT 06510 (203)-937-2148 • www.newhavenbiz.com EDITOR Greg Bordonaro MANAGING EDITOR Michelle Tuccitto Sullo CONTRIBUTING WRITERS Michael Bingham Fran Fried Natalie Missakian Melissa Nicefaro Frank Rizzo Jean Falbo-Sosnovich Patricia Villers DESIGN DIRECTOR Mitchell Hayes PRODUCTION DIRECTOR Kira Beaudoin PRESIDENT & PUBLISHER Tom Curtin CHIEF EXECUTIVE OFFICER Peter Stanton CHIEF FINANCIAL OFFICER/CHIEF OPERATING OFFICER Mary Rogers GROUP PUBLISHER Donna Brassard DIGITAL DIRECTOR Jan Holder AUDIENCE DEVELOPMENT DIRECTOR Valerie Clark EDITORIAL DIRECTOR - CT Greg Bordonaro NEW HAVEN BIZ (ISSN 2639-605X), is published six times annually, 900 Chapel St., 10th Floor, New Haven, CT 06510. Copyright 2018. All rights reserved. Subscriptions: Annual subscriptions are available for $29.95. To subscribe please email circulation@newhavenbiz.com or contact our circulation team at 203-937-2148 ext. 4 New Haven BIZ accepts no responsibility for unsolicited manuscripts or materials and in general does not return them to the sender. A division of: New Haven BIZ is a publication of New England Business Media, LLC. E ach year, as the clock strikes midnight on New Year's Eve, people hope the coming 12 months will bring nothing but health, wealth and happiness. For too many, those hopes didn't come to fruition in 2020. As we look forward to 2021, there are signs of hope, with vaccines already being administered. We remain committed to covering the business community throughout the region as it heals, and hopefully, thrives. In this issue, we are debuting our new monthly publication. It has a style and structure more consistent with our sister publications at New England Business Media, including the Hartford Business Journal, Worcester Business Journal and MaineBiz. It's a mix of news, features, profiles and data — all meant to keep you informed and provide information to help you run your business. Speaking of optimism, our cover story in this issue spotlights developer Carter Winstanley's bullish outlook for New Haven. He and his family real estate investment business — Massachusetts- based Winstanley Enterprises — are making big bets on the Elm City, including building a new office tower. Already known for its bioscience companies, Winstanley's vision for New Haven draws inspiration from Cambridge's Kendall Square, a global hub for the life sciences. In another feature, you'll read about how 2020 impacted the office market, and what area real estate leaders foresee in 2021. You'll also learn how those operating area business accelerators have adapted to help fledgling enterprises get the help they need to succeed during the pandemic. e healthcare focus section takes a look at how the widespread adoption of telehealth services is changing the skills doctors and nurses need to do their jobs. Our regular Q&A feature is with Frank Reynolds, the new president of United Illuminating, Southern Connecticut Gas and Connecticut Natural Gas in Connecticut, and Berkshire Gas in Massachusetts. Read on to hear what he has to say about reducing power outages when powerful storms blow through our region. Let us know what you think about our new issue format. Our goal is to be an important resource to New Haven's business community. Please reach out to us with story ideas at msullo@newhavenbiz.com. And may 2021 indeed bring us all health, wealth and happiness. n – Michelle Tuccitto Sullo, Managing Editor – Greg Bordonaro, Editor New Year, New Look 4 | Business Briefs 5 | By the Numbers 6 | Five to Follow 7 | Corner Office 8 | Biz Spotlight 9 | Startups, Technology & Innovation C O N T E N T S Michelle Tuccitto Sullo T H E L I S T S 22 | Largest hospitals, Greater New Haven 24 | Largest health maintenance organizations, Connecticut newhavenBIZ 27 | What's the Deal? 28 | Biz Starts 30 | Viewpoint 31 | C-Suite 10 | Q&A: Frank Reynolds Power president: Reliability, safety key for new UI utility leader Reynolds 12 | Commercial Real Estate: New Haven's office market faces uncertainty in 2021 14 | Winstanley: Developer Winstanley bets big on New Haven as bioscience hub 17 | Accelerators: Biz accelerator programs have learned to adapt during pandemic 19 | Focus: Health Care Telemedicine popularity boosts demand for virtual-care skills, specialists 20 | Focus: Gyms How gyms are keeping people fit in the age of COVID-19 26 | Arts & Business Online arts galas keep theaters afloat - and show future potential 27 | What's the Deal? Regional tree business to make Old Saybrook lot new home F E A T U R E S D E P A R T M E N T S Greg Bordonaro 12 17 20

• Cover