wbjournal.com | December 7, 2020 | Worcester Business Journal 3
Editor, Brad Kane,
bkane@wbjournal.com
News Editor, Grant Welker,
gwelker@wbjournal.com (Higher
education, health care, real estate)
Staff Writer, Monica Busch,
mbusch@wbjournal.com
(Manufacturing, equality & inclusion)
Editorial Intern
Aliya Larkin, alarkin@wbjournal.com
Contributors
Susan Shalhoub, Livia Gershon,
Sarah Connell
Lead Researcher, Timothy Doyle,
tdoyle@nebusinessmedia.com
Research Assistant, Heide Martin,
hmartin@nebusinessmedia.com
Production Director, Kira Beaudoin,
kbeaudoin@wbjournal.com
Art Director, Mitchell Hayes,
mhayes@wbjournal.com
Senior Accounts Manager
Christine Juetten,
cjuetten@wbjournal.com
Senior Special Accounts Manager
Mary Lynn Bosiak,
mlbosiak@wbjournal.com
Marketing & Events Manager
Kris Prosser, kprosser@wbjournal.com
COO, Mary Rogers,
mrogers@nebusinessmedia.com
Accounting Assistant, Rae Rogers,
rrogers@nebusinessmedia.com
Account Receivable Specialist,
Patty Harris,
pharris@nebusinessmedia.com
Human Resources, Jill Coran,
jcoran@nebusinessmedia.com
Director of Audience Development,
Valerie Clark,
vclark@nebusinessmedia.com
Operations Assistant,
Leah Allen,
lallen@nebusinessmedia.com
Publisher, CEO, Peter Stanton
pstanton@nebusinessmedia.com
Associate Publisher, Mark Murray
mmurray@wbjournal.com
President, Tom Curtin
tcurtin@hartfordbusinessjournal.com
Worcester Business Journal (ISSN#1063-6595) is
published bi-weekly, 24x per year, including 4 special
issues in May, September, October, and December by New
England Business Media. 172 Shrewsbury St., Worcester,
MA 01604. Periodicals postage paid at Worcester, MA.
Copyright 2020. All rights reserved. Postmaster: Please
send address changes to: Worcester Business Journal,
PO Box 330, Congers, NY 10920-9894.
Subscriptions: Annual subscriptions are available for
$60.00. For more information, please email wbjournal@
cambeywest.com or contact our circulation department at
845-267-3008. Fax: 845.267.3478
Advertising: For advertising information, please call Mark
Murray at 508-755-8004 ext. 227. Fax: 508-755-8860.
Worcester Business Journal accepts no responsibility for
unsolicited manuscripts or materials and in general does
not return them to the sender.
Worcester Business Journal
172 Shrewsbury Street, Worcester, MA 01604
508-755-8004 tel.
• 508-755-8860 fax
www.wbjournal.com
Worcester Business Journal
WBJ
T
his is the last regular print
edition of Worcester Business
Journal of 2020. Our second
issue in December will be
the special edition Economic
Forecast, before we all move onto 2021
and hopefully put this accursed year
behind us.
While 2020 redefined American
business and life largely in many negative
ways, it certainly wasn't all bad. Far from
it, in fact. Before we turn the page on this
year, I would like to give special thanks
to three organizations who contributed
positively to WBJ's editorial operations in
2020: Tower Hill Botanic Garden in Boyl-
ston, the Worcester Club, and Worcester
Polytechnic Institute.
ese three organizations hosted the
bulk of WBJ's photo shoots for our main
individual awards this year: Outstanding
Women in Business, 40 Under Forty, and
the Business Leaders of the Year/WBJ
Hall of Fame. All three of these let WBJ's
photographer and award honorees do
whatever they wanted (within reason),
were overly accommodating to schedul-
ing demands, provided safe and socially
distanced environments, let us use their
facilities for free, and only asked a small
favor in return: WBJ give them a credit in
our award editions.
e biggest thank you goes to the
organization where I (accidentally) didn't
hold up my end of the bargain: Tower
Hill. WBJ has held 40 Under Forty and
Outstanding Women in Business photo
shoots at the botanic garden annually
for three years. It is a gorgeous facility
offering many, many options for great
photos. It would be wrong to call Tower
Hill the hidden gem of Central Massachu-
setts (because it is so well known), but at
the very least it is underappreciated for its
magnificence. Of course, as I was putting
the finishing touches on the Oct. 26
edition with all the Outstanding Women
in Business photos, I was distracted by
the issue's many moving parts and forgot
to give Tower Hill its credit line on the
photos. So to make up for it now: Special
thanks to Tower Hill and its extremely
kind staff.
e lingering effects of 2020 will carry
with all of us for many years to come. As
we look to shed the many bad aspects
I N T H I S I S S U E
of this year, let us remember the many
positives, too. ey may be harder to spot
now, but as the bad moves further into the
rearview, hopefully the good will shine
through.
- Brad Kane, editor
I have long relied on the kindness of strangers
N E W S & A N A LY S I S
4 Central Mass. In Brief
12 Focus on: Veterans in the workplace
16 The List: Top veteran-owned
businesses
18 Column: Outside the Box
19 Know How
20 Movers & Shakers
20 Photo Finish
21 Opinion
22 Shop Talk: Anna Maria College
14 A new era for veteran
health care
The new $75M Veterans Affairs facility
under construction near UMass Medical
School is meant to solve long-standing
problems of providing care to military
veterans.
19 Watch out for these PPP
tax surprises
Advice columnist David S. McLaren details
the stumbling blocks Central
Massachusetts businesses should look out
for if they took out a Paycheck Protection
Program loan this year.
D E P A R T M E N T S
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