W W W. M A I N E B I Z . B I Z 19 S E P T E M B E R 2 1 , 2 0 2 0
F O C U S H E A L T H C A R E / W E L L N E S S
that Americans access health care with
enormous benefits for Maine patients
and businesses. We should make sure it
continues beyond this crisis."
Health providers seeing
a surge
Providers seeing a surge in virtual
visits during the pandemic include
ConvenientMD Urgent Care, a
Portsmouth-based company with clinics
in New Hampshire, Massachusetts and
Maine, where it has five locations.
It has recorded about 40,000 vir-
tual visits since mid-April, averaging
about 280 a day, with six out of 10 vis-
its from outside the catchment areas
of its clinics.
"It's been the busiest time in the
history of our business," says Mark
Pundt, CovenientMD's president and
chief medical officer.
"We were already contemplat-
ing the use of telehealth before the
pandemic, and realizing that medicine
in some ways would follow the retail
industry, where malls and big-box
stores are losing ground to Amazon,"
he says. "For medicine, it would be
going from large hospital big boxes to
virtual forms of care."
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C O N T I N U E D O N F O L L OW I N G PA G E
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P H O T O / J I M N E U G E R
Mark Pundt, president and chief
medical officer of ConvenientMD,
photographed at the urgent care
provider's location in Saco; his
phone shows ConvenientMD's
telehealth web portal.
