Issue link: https://nebusinessmedia.uberflip.com/i/1262525
"Best Ideas & Key Philosophies" from 2017 Business Leaders of the Year cont. Innovator of the Year PAUL HANLON President, BlueHive, Inc. n I always focus on keeping my EDGE, which stands for ENERGY, DREAMS, GOALS and ETHICS. n Leadership is to understand that management in its purest definition is managing the emotions of others. n The ultimate success is having a balanced life which is a triangle of Home, Business and Personal. Corporate Citizen of the Year SAINT-GOBAIN Lead by Example Actions and involvement are as important or more important than the check we write or the words we say Strong communities and strong business need each other for sustainability It is difficult to have one without the other. Business need safe, vibrant communities to attract and retain workers with the skills required to succeed and communities need businesses that provide employment, pay taxes, and is a steward for community development Engaged employees are productive employees • Invest in the communities your employees live in • Find causes/ organizations your employees are passionate about • Allow employees to direct part of the investment portfolio • Tie volunteerism and interaction with financial support Worcester Business Journal Hall of Fame FRANCIS R. CARROLL Founder and Chairman, Small Business Service Bureau, Inc. Francis R. Carroll's Ten Commandments for Business Success Develop Good Communication Skills Successful people have developed good communication and problem- solving skills. Poor communication results not only in misunderstanding, but lost time and money. Develop a Plan Study your business ideas and develop a plan of action. Plan your work and work your plan. Set Goals Be a decisive, disciplined goal setter. Control Your Expenses Controlled expenses will keep your overhead low, your profits high, your bills paid, your credit and reputation established. Enjoy Your Work Enjoy the challenge, the game, the sheer excitement of what you're doing. Be Positive and Persistent Truly successful people are persistent, confident, upbeat, enthusiastic and certain that things will work out. Build Relationships Develop successful, lasting relationships, the most important asset for your personal and business success in life. Believe in Your Ideas Don't be afraid to take risks. One overriding trait of successful people is that they believe in their ideas and themselves. Learn More Surround yourself with competent, responsible, supportive people. Work Hard Successful people are generally characterized by a high energy level. They get up early, work late and do not complain when it is necessary to work hours other people would regard as onerous. They renew themselves by doing things that are not related to their regular line of work. Worcester Business Journal Hall of Fame FRANCES M. ANTHES President & CEO, Family Health Center of Worcester Key Philosophy: "Your life is more than your work and your work is more than your job." – Charlie King Professional Outlook: "Good work" – work that makes a difference Best Ideas/Operating Principles 1. Communicate with the team. 2. Deal with the conflicts. 3. Communicate across departments/ roles. 4. Strive for fairness. 5. Respect diversity. 6. Aim for cultural competence. 7. Share the decision-making. 8. Explain the decisions. 9. Name the challenges. 10. Know your staff (all of them!) Worcester Business Journal Hall of Fame MICHAEL P. ANGELINI Chairman, Bowditch & Dewey n The windshield is larger than the rear view mirror n The reward for a good deed is having done it. n A goal without a plan is just a wish. n Compliments are to be acknowledged, not inhaled. n And, with a nod to Warren Buffet: Problems do not get better with age.