Worcester Business Journal

wbjournal.com | June 22, 2020 | Worcester Business Journal S3 Special Advertising Section A s the coronavirus pandemic has spread across the state and the country, businesses have had to move at warp speed to respond to the crisis, changing the way they work and interact with employees, customers and the community. e rapid response that leaders in our community have had to undertake in their operations has forced a level of innovation and change that we have not seen in decades – even when compared to the Great Recession of 2008-2009. Times of great stress test us all – yet it is when many of our region's leaders' skills are challenged, and where values, culture and wisdom all contribute to how well a company navigates these unchartered waters. In this special edition, we're able to present how many of our community leaders are steering their organizations through the storm; how much they have had to change and pivot, and to what degree they have leaned on their culture and best practices to see their way through, from shis in communication strategy, to building teamwork in the Zoom era, to understanding and responding effectively to the new stresses that their employees and customers are feeling. is issue aims to share some of that wisdom with you, and we hope you have takeaways you can apply to your situation helping your organization not only survive, but learn to thrive in this uncertain environment. e Central Massachusetts economy has been strong the last decade, and we have an impressive number of leaders whose success will help keep it that way for years to come. We thank them for sharing what is working. Helping each other lead in this time of crisis will make us all stronger. Peter Stanton, Publisher Country Bank* .................................................... S4 AdCare Hospital of Worcester, Inc. .................... S7 Associated Builders, Inc. .................................... S8 bankHometown ................................................ S10 Bay State Savings Bank* .................................. S12 Bowditch & Dewey, LLP* .................................. S14 CEA .................................................................. S16 Central One Federal Credit Union .................... S18 ClearCom IT ..................................................... S20 Cornerstone Bank ............................................ S22 Fallon Health .................................................... S24 Fletcher Tilton PC ............................................. S26 Gorman Richardson Lewis Architects .............. S28 Harvard Pilgrim Health Care, Inc. ..................... S30 IC Federal Credit Union .................................... S32 McLaren & Associates CPAs, PC ..................... S34 National Grid .................................................... S36 New England Regional Headache .................... S38 Nichols College ................................................ S40 Rollstone Bank & Trust* .................................... S42 Seven Hills Foundation ..................................... S44 Sullivan Group* ................................................. S46 Taravista Behavioral Health Center .................. S48 UMass Memorial Health Care .......................... S50 W TABLE OF CONTENTS LEADERSHIP IN A TIME OF CRISIS Sponsored by * See CEO video interview in digital edition at wbjournal.com

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