Mainebiz

W W W. M A I N E B I Z . B I Z 19 A P R I L 6 , 2 0 2 0 F O C U S B A N K I N G / F I N A N C E / I N S U R A N C E David Libby PRESIDENT AND CEO Town & Country Federal Credit Union 'Things are working well': "Helping our members in challenging times is who we are and what we do. In these unprecedented times, I am proud of our staff 's dedication and commitment to continuing to serve our members. Members are reaching out for help because of layoffs, lack of savings and increasing debt from buying more food and supplies but we are respond- ing with fee-free Skip-A-Pays, loan deferment and refunding overdraft fees. We have empowered our staff to respond to the needs of our mem- bers individually, understanding that everyone's circumstances are unique. We have worked through any issues with staff spread out at our operations center, drive-throughs and remotely, and things are working well." Greg Dufour PRESIDENT AND CEO Camden National Bank 'There for each other': "Our deci- sions over the past few weeks to pay our employees if they can't work, defer payments and late fees for customers under stress and remain open as best we can are based on helping people. I'm incredibly proud of what our employees are doing each day, but also how they are doing it. rough this, as always, we support each other. Sending a note of gratitude or sharing a joke reminds us we're there for each other, for other cus- tomers, and for our communities." An anecdote he recently shared with employees: "After a stressful day, I went for a hike in the woods near my house, and my focus slowly shifted from the daily challenges to the nature around me. As I felt myself relax and the tension slip away, I looked down and saw I had a dozen ticks on my pants. It was a reminder that no matter what, you still need to focus on what is going on around you. I am committed to supporting the personal and financial wellness of our customers and employ- ees, while helping our community through various relief efforts." Renee Cordes, Mainebiz senior writer, can be reached at rcordes @ mainebiz.biz To Maine Financial Institutions, thank you for being there for Mainers when they need you most. Whatever you need, our CPAs and business advisors are here to help. • Audit, Tax, and Accounting • Loan Reviews and Impairment Analysis • Employee Benefit Plan Audits • Internal Control Attestations • Agreed Upon Procedures • Information Security Audits • Executive Recruiting and Compensation Consulting • Employee Stock Ownership Plans • Retirement Plan Consulting Gain perspective. Visit us at berrydunn.com or call 800.432.7202. David Libby David Libby, , president and president and CEO of CEO of Town & Town & Country Federal Country Federal Credit Union Credit Union Greg Dufour Greg Dufour, president , president and CEO of and CEO of Camden Camden National Bank National Bank F I L E P H O T O / J I M N E U G E R P H O T O / C O U R T E S Y O F C A M D E N N AT I O N A L B A N K

• Cover