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W W W. M A I N E B I Z . B I Z 29 F E B R UA R Y 1 0 , 2 0 2 0 relationships and in client-facing com- munication, in the new "BTI Client Service A-Team 2020" report. Central Maine Growth Council in Waterville named North River Co., owner of the Lockwood Mill com- plex, its "2019 Developer of the Year." e council said the redevelopment of the former mill has played an impor- tant role in the city's emergence as a health care, technology and knowl- edge-based hub. The Bangor Region Chamber of Commerce recognized Carol Epstein, president and owner of Epstein Commercial Real Estate, as its "Norbert X. Dowd Award" winner. Other annual winners included GE Gas Power, "Business of the Year Award;" Carol Woodcock, "Catherine Lebowitz Award for Public Service;" Norm Heitmann, "M. Jane Irving Community Service Award;" Bangor Public Library, "Nonprofit of the Year Award;" Lee Speronis, "Arthur Comstock Professional Service Award;" Wilcox Wellness & Fitness, "Bion & Dorain Foster Entrepreneurship Award;" "The Nite Show with Dan Cashman," "Arts & Culture Award;" and Nettie Kilby, "Chamber Volunteer of the Year." Androscoggin Home Healthcare + Hospice in Lewiston named Daniel Rausch of Central Maine Healthcare's Hematology Oncology Associates with its "2019 Heart of Hospice Award" and Trisha Dubois, wound resource nurse at the hospice, with its inaugural "2019 Hospice Hero Award." Fontaine Family – The Real Estate Leader in Auburn announced it was voted "Greater Lewiston/Auburn's Best Real Estate Company" in an opinion poll conducted by Market Surveys of America. Allagash Brewing in Portland was recognized for its efforts in indus- trial wastewater pretreatment with the "2019 Pretreatment Excellence Award" presented by the Maine Water Environment Association. Dirigo Strategies LLC, a consulting, technical analysis and formal report writing firm in omaston, said that Brian Perkins attended the annual Surface Navy Association Symposium in Washington, D.C. e symposium is one of the biggest defense con- ferences in the U.S. and the largest focused on the naval services. Perkins is president of the firm. Sappi North America Inc., a producer and supplier of diversified graphic and release papers, packaging products and dissolving wood pulp, announced that its Somerset Mill in Skowhegan is certified to the ISO 22000:2018 Food Safety Management System standard. e company is considered a Tier 3 supplier in the food supply chain and the certification applies to all products produced at the mill. The city of Portland said that the Portland Police Department became the second police agency in the state of Maine to be recognized by the International Association of Chiefs of Police as having attained the require- ments of its One Mind campaign. e initiative is intended to ensure that police agencies have implemented contemporary and promising best practices aimed to ensure success- ful future interactions between police officers and persons with mental ill- ness in its community. e Edison Electric Institute pre- sented Central Maine Power Co. with the association's "Emergency Recovery Award" for its power res- toration efforts after the October nor'easter hit Maine. The Lewiston Auburn Metropolitan Chamber of Commerce presented its annual awards. Robin Robbins of Androscoggin Bank was named the "Ray Geiger Chamber Champion Award" winner, the "eresa Samson Women's Business Leadership Award" went to Sandy Buchanan of Western Maine Transportation Services, Mark Samson of Dirigo Federal Credit Union won the "Ken Additon Small Business Advocacy Award," the "Community Service Award" went to Maureen Andrew of Androscoggin Home Healthcare + Hospice and the "Business Leadership Award" was presented to Emerson Chevy Buick. Clark Insurance in Portland said Mona Freeman Wilkinson, vice president of personal insurance, was awarded a "Certified Advisor of Personal Insurance" designation from the Aresty Institute of Executive Education at the Wharton School of the University of Pennsylvania and Chubb. Julie-Marie Bickford, executive director of the Maine Dairy Industry Association, received the Maine Department of Agriculture, Conservation and Forestry "2020 Commissioner's Distinguished Service Award." 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