Worcester Business Journal

20 Worcester Business Journal | January 6, 2020 | wbjournal.com B E S T O F B U S I N E S S O F F I C E S E R V I C E S Euro-American ships complex products BY GRANT WELKER Worcester Business Journal News Editor M edical product and pharmaceutical companies can't simply ship a product in a box by running down to the post office the way a typical person can. Aer all, expensive, delicate or life-saving products can't risk being treated like any other shipment. For three generations, Worces- ter-based Euro-American Worldwide Logistics has been handling special ship- ments such as these. e company was started just aer World War II by Neil Lucey and worked largely with the city's manufacturers to export products. Today, the company is run by Lucey's grandson Eric Busenberg, and its focus has shied dramatically to life sciences and to both imports and exports. Euro-American ships by air, truck and ship, sometimes through Worcester Regional Airport just outside its door, where it has direct runway access, oen by Logan International Airport in Bos- ton, and otherwise frequently by barge in and out of Boston or New York City. "at extra care on the products is what brings our value," Busenberg said. Euro-American works with the pharmaceutical firms AstraZeneca and CordenPharma, which both have op- erations in the Boston area, along with Clariant, a chemicals company whose North American headquarters are in Holden, and GE Healthcare, whose life sciences unit is based in Marlborough. ose companies and others have come to rely on Euro-American, but they're not just local ones. e compa- ny, which has 20 employees in Worces- ter, has added clients in life science-rich California as well as Canada, spreading by word-of-mouth and reputation over a nearly six-decade history. "It becomes a small world," Busenberg said of the industry. "Everybody knows everybody." In the cases of far-away customers, Euro-American works with local agents local to get shipment systems up and running. Busenberg said the company has built a broad customer base because it has a vested interest in getting its cus- tomers' products shipped exactly as they need to be. It has an in-house brokerage department to help deal with interna- tional customs, automatic shipment alerts and around-the-clock video moni- toring to cut down on errors and delays. Euro-American uses refrigerated trucks and has a tightly tempera- ture-controlled warehouse, Busenberg said. As is critical in the industry, it ad- heres to what's known as good manufac- turing practice, which covers exactly how medical products, drugs and other goods are stored and shipped safely. BEST LOGISTICS COMPANY Euro-American Worldwide Logistics* Worcester, www.eaafinc.net Top executive: President Eric Busenburg Founded: 1966 Employees: 20 Euro-American ships freight all over the world. BEST COMMERCIAL LANDSCAPER Cheaper Than The Kid Next Door Landscaping* Worcester, cheaperthanthekidnextdoor.com Top executive: Owner Brandon Dziokonski Founded: 2015 Employees: 6 Priding itself on professionalism and reliability, Cheaper than the Kid Next Door has put a greater emphasis on better on client relationships by adding more com- munication with them and regular quality control inspections, in addition to online bill payment and fixed-price packages. Notable runners-up: Adams Landscapes, LEI Corp. Brandon Dziokonski BEST COWORKING SPACE Clearly Coworking Inc.* Worcester, www.clearlycoworking.com Top executive: Founder & CEO Rob DelMastro Founded: 2013 Employees: 3 Offering one price to cover everything with no added costs, Clearly Coworking strives to make its space productive, comfortable and professional for the businesses setting up shop there. The space is clean, simple, and practical. Meeting rooms are fully equipped and private. Rob DelMastro BEST WASTE REMOVAL E.L. Harvey* www.elharvey.com Locations: Westborough, Fitchburg and Tyngsborough Top executive: CEO James Harvey Founded: 1911 Employees: 400 In order to enhance its service, communica- tion and efficiency, E.L. Harvey in the past two years added a new operating platform and third-eye cameras in all trucks. The com- pany remains privately held and keeps 100% of its revenue in the local community. Notable runner-up: Superior Waste & Recycling E.L. Harvey W

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