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12 Hartford Business Journal • November 25, 2019 • www.HartfordBusiness.com FOCUS: BANKING & FINANCE Source: The National Credit Union Administration (www.ncua.gov). All data (assets, number of members, and loans and leases) date from June 30th. —Compiled by Roger Magnus Research. THE LIST Largest credit unions in Connecticut Ranked by assets as of June 30, 2019 Largest credit unions in Connecticut (Ranked by assets as of June 30, 2019) Rank Credit Union 2019 assets/ 2018 assets 2018-2019 % change in assets 2019 members Total loans and leases Person in charge Year chartered 1 American Eagle Financial Credit Union 333 E. River Drive East Hartford, CT 06118 800-842-0145; www.americaneagle.org $1,878,629,310 $1,666,486,789 12.7% 148,387 $1,493,138,679 Dean Marchessault 1935 2 Connecticut State Employees Credit Union 84 Wadsworth St. Hartford, CT 06106 860-522-5388; www.csecreditunion.com $1,856,584,750 $1,827,326,620 1.6% 65,053 $321,856,310 Daniel R. Daigle 1946 3 Charter Oak Federal Credit Union 1055 Hartford Turnpike Waterford, CT 06385 860-446-8085; charteroak.org $1,162,609,483 $1,094,764,028 6.2% 76,240 $889,781,133 Brian A. Orenstein 1939 4 Sikorsky Financial Credit Union 1000 Oronoque Lane Stratford, CT 06614 203-377-2252; www.sikorskycu.org $760,886,246 $754,378,481 0.9% 52,688 $542,539,300 Vincent Ciambriello Jr. 1948 5 Connex Credit Union 412 Washington Ave. North Haven, CT 06473 800-278-6466; www.connexcu.org $688,752,612 $598,096,303 15.2% 59,155 $549,893,328 Frank Mancini 1940 6 Nutmeg State Financial Credit Union 500 Enterprise Drive Rocky Hill, CT 06067 860-513-5000; www.nutmegstatefcu.org $460,167,021 $439,426,614 4.7% 39,725 $371,530,640 John D. Holt 1935 7 Dutch Point Credit Union 195 Silas Deane Highway Wethersfield, CT 06109 860-563-2617; www.dutchpoint.org $333,361,467 $312,938,586 6.5% 23,574 $163,467,936 Francis R. Proto 1960 8 Mutual Security Credit Union 12 Progress Drive Shelton, CT 06484 800-761-2400; www.mscu.net $315,317,347 $295,064,574 6.9% 27,717 $290,535,499 Larry F. Holderman 1982 CT outpaces nation in SBA lending growth Q&A talks with Gregory Gould, vice president and Small Business Administration relationship manager at Webster Bank, about SBA loan activity and trends in Connecticut. Q. The SBA approved 776 Connecti- cut loans worth $314 million in its recently completed 2019 fiscal year, an 8-percent increase in loan activity compared to 2018. Nationally, overall SBA lending was down. Why did the state buck the national trend? A. In Connecticut, there is a proactive partnership between the SBA and the financial industry. Local banks have stepped up their small business lending programs, and small business owners are discovering that it's easier to ac- cess the funds they need. They've also taken advantage of counseling programs to get "bank ready." Q. What is a major trend you are seeing with SBA lending right now? A. We're seeing a growing number of SBA loans to finance acquisitions. As Baby-Boomer owners retire, younger generations are buying them out. Often, people who've been managing a business for a while are now becoming the owners. For acquisition lending, SBA 7A term loans offer a 10-year repayment period — or longer, based on the specific use of proceeds, and longer than conven- tional bank loans of three to five years, which may reduce a business owner's monthly payments, easing cash flow. Q. With the economy still strong nationally and relatively strong in Connecticut, it seems like the lend- ing spigot for traditional small busi- ness loans is wide open. Why would banks or companies choose an SBA loan instead? A. In a word: flexibility. Unlike a conventional bank loan, the SBA looks beyond collateral. It also takes into ac- count the business' cash-flow perfor- mance and the owner's experience. For that reason, the SBA can demonstrate greater flexibility, approving loans to borrowers who would otherwise not have access to the capital needed to start or expand their business. For example, conventional business lending caps real estate loans at a 20-year matu- rity, while SBA allows for a 25-year maturity to enhance cash flow of the small business borrower. Q. With SBA loans being pretty standard across the board, how do banks differentiate themselves from competitors? A. Not all banks offer the same level of SBA expertise. The SBA designates certain banks as Preferred SBA Lend- ers, providing a higher level of sup- port. An SBA lender with Preferred Lender status will be cognizant of all the SBA parameters, and therefore should be able to process and close a business loan quickly and efficiently. Business owners need that enhanced support to keep abreast of changing SBA rules and regula- tions. In 2018, for example, the SBA revised its Standard Operating Procedures (SOP). The new policies have spurred new activity, especial- ly since qualifying businesses may now need only a 10-percent equity injection for startups or acquisi- tions — not 25. In some scenarios, there's no down payment at all. Q. What is a threat or challenge to SBA loan volume in Connecticut in the year ahead? What is an opportunity? A. Let's start with the opportu- nity. Now is a prime time to think about exporting, as the SBA will underwrite working capital loans with a 90-percent guarantee. Both the Obama and Trump administra- tions have encouraged this growth strategy. It's a missed opportunity, since the overwhelming majority of sales occur outside the U.S. Just one example: America's share of the e-commerce market is project- ed to decrease to 16.9 percent of the total global e-retail market in 2020. The biggest challenge is lack of knowledge. Often, business owners don't realize that they don't have to do the exporting themselves to qualify for the SBA export program. If you make a component for a product sold overseas — the click- er for a ball-point pen, for example — you're eligible. So there's a world of untapped potential. Gregory Gould Vice President and Small Business Administration Relationship Manager, Webster Bank