Worcester Business Journal Special Editions

STUFF Made in Massachusetts 2019

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20 S T U F F • 2 0 1 9 • StuffMadeinMA.com Supporting our Worcester Relationships Now from Front Street Member FDIC Contact: Michael.Crawford@RocklandTrust.com 508.946.8488 100 Front St. Worcester, MA RocklandTrust.com/Worcester "We're excited to open our first office in Worcester! We're committed to helping you reach your business goals." Michael Crawford Senior Vice President Commercial | Small Business | Investments $65,010 Average annual pay of a Boston metro area CNC machine programmer 68% Amount more Massachusetts manufacturing workers earns in annual salary vs. a Massachusetts construction laborer Source: U.S. Bureau of Labor Statistics Continued from page 19 her success. "Most successful people I know answer the phone and respond to emails," she said. "Our reputation became such that we responded. I don't have voice- mail on my phone at work. My work phone gets transferred to my cell. And we are group that all think the same way." As for her rehabilitation counseling interest, it's surfaced in her life, Patisteas said. When she was in her 20s, Patisteas and her hus- band adopted a man with Down's Syndrome after the man's mother died. Patisteas met him while vol- unteering at the Kennedy-Donovan Center. He lived with her family until his death a few years ago, a fig- ure in her children's lives growing up. Patisteas is also a director of The Ocular Immunology Foundation, dedicated to finding cures for ocular inflammatory disease, a rare condition with which a family member was diagnosed. Katie Babineau, paper Sometimes, when you interview at a company and you don't get the job, but they say will keep your resume on file, they actually do – and call you a few months later. That's what happened with Katie Babineau of Gardner's Seaman Paper Company, which makes decorative tissue papers. (They make the tissue paper served with Dunkin Donuts' doughnuts, for example, in Victoria's Secret lingerie boxes and bags, and the airborne confetti raining down at concerts and Super Bowl games.) Beyond those cool tissue-paper uses, it's a love of learning and curiosity about new things that has led Babineau to manufacturing and keeps her there. Retail ultimately led her to quality control and manufacturing. While working at a shoe store part time in high school, Babineau was asked to be an assistant manager of the shop. She worked her way up to manager, and went to college at night earn her associate's degree. One day Babineau interacted with a quality manager for Reebok, who told her she had an eagle eye when it came to product quality. She was given some new responsibilities. "I got to test shoes before went they went to customers," she said, "running on a treadmill, on pavement, testing them on women to see how they fit. It was a pretty cool job. I had a corporate credit card and got to buy shoes and compare them." Babineau eventually left that position, and after some time as a stay-at-home-mom, went looking again for work, landing the role at Seaman. So with her associate's degree in business

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