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W W W. M A I N E B I Z . B I Z 5 A U G U S T 1 9 , 2 0 1 9 Copyright 2019. All rights reserved. Mainebiz® (ISSN# 1530-0749) is published bi-weekly 29 times a year, including special issues published in July, September, October and December by New England Business Media LLC. Periodicals postage paid (USPS# 018-715) at Port land, ME and at additional entry points. Postmaster: Please send changes to: Mainebiz, PO Box 330, Congers, NY 10920-0330. Annual subscriptions are available for $47.95 and include Fact Book and Book of Lists. To subscribe, please visit our website at www.mainebiz.biz, email mainebiz@ cambeywest.com or call our circulation department at 845-267-3008. Mainebiz® accepts no responsibility for unsolicited manuscripts and in general does not return them to the sender. Subscriber list: We make a portion of our subscriber list available to reputable firms for one-time use. If you would prefer that we not include your name, please call Donna Brassard at 207-761-8379 x327 or email her at donnab@mainebiz.biz. 3 Viewpoints Editor's letter plus Top 10 26 On the Record Former L/A chamber CEO tackles consulting 27 In Short Newsworthy people, performances 30 The List Export-Import Bank deals B U S I N E S S M A I N E I N E V E RY I S S U E 6 MDI entrepreneur sees opportunity in Airbnb 7 A Look Back A gripe about the Maine state quarter 8 Ask ACE Effective feedback, a simple model 8 Credits & Debits 10 BizMoney Days after merger, Infinity FCU is expanding again 12 Financing Fido: A credit union unleashes pet loans A roundup of Maine's business news 6 P H O T O / M A U R E E N M I L L I K E N 26 R EGI ONAL S PONS OR S PR ES ENTI NG S PONS OR Join us at our fifth stop in the 2019 On the Road with Mainebiz event series in Brunswick! We will host our reception at The Brunswick Hotel & Tavern as we showcase the Bath/Brunswick community and network with the greater Brunswick business community! Enjoy hors-d'oeuvres and a cash bar while networking with business executives in the area. Be sure to bring business cards to hand out to new connections that you make. Network with the Brunswick business community! FOLLOW US @MBEVENTS #OTRBrunswick19 September 25 | 5 – 7pm | The Brunswick Hotel & Tavern AT T E N DA N C E I S FREE B U T S PAC E I S LIMITED! Please be sure to register ahead at mainebiz.biz/OTRBrunswick BRUNSWICK Navigating a Path to Economic Prosperity The future of the North Atlantic shipping trade is bright, as are the opportunities for growth and commerce from Maine to Iceland, Greenland, and Scandinavia. From maritime, shipping, and admiralty matters to immigration, business transactions, and intellectual property, Pierce Atwood's Arctic and North Atlantic practice group has the experience, know-how, and relationships to help Maine businesses capitalize on these opportunities. If you would like to learn more about how we can help your business navigate these waters, please contact Pierce Atwood partner Chris Howard at 207.791.1335 or choward@pierceatwood.com. Pierce Atwood. There's a reason… MERRILL'S WHARF • 254 COMMERCIAL STREET • PORTLAND, MAINE 04101 PIERCEATWOOD.COM