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B U S I N E S S P RO F I L E S 36 B U S I N E S S P R O F I L E S S P E C I A L A D V E R T I S I N G S E C T I O N W h e n c o m pa n i e s fa c e c h a l l e n g e s t h at impact different parts of their organization and cut across technical, business, and compliance issues, it can be hard to know where to turn for assistance. Companies need experience dealing with these challenges to make sure they are on the right path. ey need a breadth of capa- bilities to ensure they're not missing crucial sticking points. ey need tools and support to drive their teams and get desired results. is is where Northcross Group (NCG) comes in. NCG is a management and technology services firm focused on empowering companies and their people to take on major business challenges. A great example of NCG's services is a just-completed regional bank purchase of a non-bank company. e bank had not done a major acquisition in over a decade and wanted to make sure they had a partner that could work with their teams and help make sure everything went smoothly. Merger and acquisition efforts require navigating a complex, and often disparate, regulatory landscape. Many things need to come together for both employees and customers to be success- ful. ere is the transaction itself, and then there's the process of connecting people, technology, infrastructure, security, and processes in the new combined organization. NCG helps bring all those needs together. In this example, NCG helped the bank navigate regulatory and operational aspects of the acquisition, keeping them on track from a compli- ance standpoint while ensuring internal and external operations continued uninterrupted. NCG tailored tools and expertise to fit their needs for this and future acquisitions. NCG works closely with clients to understand their objec- tives and how their people and organizational dynamics function. Within this context, NCG crafts tailored solutions that suit each client's organizational structure and culture. "We help organizations achieve success in challenging situ- ations," says Northcross President Christopher Bender. "We take the time to understand their needs and targets, then bring expertise and tools to help drive success." Discipline and flexibility Founded in 2006, NCG support clients across the U.S. and Canada in highly regulated industries that include Financial Services, Healthcare, Transportation, Energy, and the Federal sector. NCG's services areas cover many of the primary facets of what a company needs in order to grow, protect itself, and make sure it is doing things the right way. Common to all the areas is a need to have a broad perspective and appreciation for people, data, technol- ogy, and processes in driving the delivery of results. ese areas include: Mergers & Acquisition: Working across the acquisition life cycle, tailoring tools and support to meet client objectives. Compliance & Oversight: Developing and enhancing internal compliance management programs and capabilities. Cybersecurity Programs: Helping organizations get their arms around the wide range of elements related to security. Designing and implementing complete cybersecurity programs that can evolve as needs change. Safety Management Systems: Designing and implementing enterprise-wide functions to foster and manage safety efforts and data exchange for risk management. Risk Management: Developing and improving enterprise risk management and governance processes and systems. Incident Management: Management and remediation ser- vices for system incidents and data breaches. Communication and collaboration facilitation of stakeholders including key third parties and law enforcement. Deployment Management: Planning, testing, and managing system deployments, conversions, and migrations. Program Development & Program Office Support: Designing and developing programmatic functions and organizational capa- bilities for key areas like safety, security, and risk management. Northcross Group Empowering People for Business Challenges Northcross Group 100 Middle St., Portland Maine, Washington, D.C., New York City Commercial/Federal Christopher Bender, President Founded 2006 Number of employees: 12 in Maine, 24 total www.northcrossgroup.com Clients Engage NCG for... A big challenge that cuts across different parts of the organization… Addressing technical, business, and compliance needs at the same time… Engaging a wide range of people in the near term and long run… Developing solutions that will grow with the organization… NCG helps organizations tackle challenges that need expertise able to bridge different parts of the organization and leverage past performance from a range of industries and scenarios. NCG works with teams across subject areas and disciplines bringing a mix of technical, business, and subject matter expertise. NCG balances achieving objectives with risk management and compliance adherence. NCG engages with people to empower them for success with support and tools to keep their efforts on track. NCG builds capabilities that tackle immediate challenges and can be used in the future. We design and implement programs that establish frameworks that deliver business value now and in the future. NCG programs and tools are designed to evolve with an organization as needs change.

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