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122 Worcester Business Journal | Book of Lists 2019 | wbjournal.com F O C U S P R O F E S S I O N A L S E R V I C E S Top IT service providers Ranked by number of local employees and then revenue Provider 2018 revenue local employees/ local offices/ total staff Sample of active clients Certifications and technology experience Services Top local executive Year founded 1 Advans IT Services Inc. 65 Boston Post Road West, Marlborough 01752 508-624-9900 • www.advansit.com $25,000,000 120 1 150 Fidelity, Keolis, Caesars Entertainment Microsoft, Oracle, Java, Linux, VDI, Private Cloud Consulting, IT staffing, generacity.com, ComputerVault virtual desktop solution Peo Nathan president & CEO Paul Angelo SVP Marc Zarrella VP 2005 2 Cinch I.T. 27 W. Mountain St., Worcester 01606 508-425-4714 • www.cinchit.com $2,700,000 28 1 28 DND A+, Veeam VMCE, VMWare VSTP, Digium certified sales engineer, Dell desktop virtualization, Dell server, Network +, Security +, advanced security practitioner IT service and support, cybersecurity, technology consultation for businesses Richard Porter president 2004 3 Bryley Systems Inc. 200 Union St., Clinton 01510 978-562-6077 • www.bryley.com $3,000,000 23 1 25 WRTA Microsoft Silver, Cisco SMB select partner, VMWare professional solutions provider, HPE SMB network and enterprise specialist, Channel Futures MSP 501 Managed IT, cloud and security services; professional services Gavin Livingstone president 1987 4 CTS Services Inc. 260 Maple St., Bellingham 02019 508-528-7720 • www.ctsservices.com $3,000,000 23 1 23 DND Microsoft, Fortinet, Cisco Meraki, Juniper, HP, Apple, Xerox, Sonicwall, Epson, Dell, Samsung, LG, NEC Computer and network sales, IT consulting, remote and onsite support services; depot equipment software, support and repair Michelle M. Carlow president 1989 5 P3I Inc. 77 Main St., Hopkinton 01748 508-435-7882 • www.p3i-inc.com $12,881,279 21 1 125 Department of Defense, Department of the Navy, Department of Energy Cybersecurity Systems engineering and IT services Janice P. Guy president & CEO 2000 6 Whalley Computer Associates 9 Industrial Road, Suite 3, Milford 01757 508-634-1100 • www.wca.com $125,000,000 20 2 125 DND VMWare, HP/Aruba, Cisco, Aerohive, Veeam, Lenovo data center, Nutanix, Office365 Pre-sales consultation, networking and installations, health assessments, deployment, data center consulting and design, managed services, virtualization, repair services, web- based and instructor-led training, cloud Paul Whalley vice president 1979 7 ClearCom IT Solutions Inc. 49 Main St., Sturbridge 01566 508-892-5555 • www.clearcomit.com $2,500,000 16 2 20 DND DND Managed IT services, help desk, virtualization, data backup, security, remote and onsite support Rob Cleary CEO 2001 8 Cumulus Global 4 Bellows Road, 2nd Floor, Westborough 01581 508-948-4070 • www.cumulusglobal.com $4,977,000 9 1 10 Keller Williams, Lancaster Packaging, S2 Security Corp., Danforth Advisors, Johannes Leonardo, Hocheiser CPA Google Cloud and Chrome Partner, Microsoft Silver Partner, Datto Blue Premier Partner, Zix Premier Partner Managed cloud services for small and midsize organizations with email, collaboration, unified communications, privacy, security, data protection Allen Falcon CEO 2006 9 Complete Technology Resources Inc. 2 Mount Royal Ave., Suite 211, Marlborough 01752 508-909-5961 • www.completetechnologyresources.com $420,000 2 1 4 DND New business setups, small business, cloud deployments, phone systems, office moves and setups Cloud, managed services, consulting, networking, hardware and software installations, backup, hosting, telephony Jamie Stafslien president 2010 10 Apps Associates LLC (a) 40 Nagog Park, Suite 105, Acton 01720 978-399-0230 • www.appsassociates.com DND 100 1 DND Hologic, Hansen Technologies, Kronos DND Oracle Cloud application deployment, application migration to the cloud, managed services Sridhar Bogelli founder & CEO 2002 11 Zensar Technologies 4 Technology Drive, Westborough 01581 508-621-5100 • www.zensar.com DND 99 2 9,456 DND Health and safety, ISO 9001, ISO 20000, ISO 50001, ISO 14001, OHSAS 18001, ISO 27001, CMMi level5, PCS DSS, HIPPA Integrated management system, cloud and infrastructure services, digital transformation solutions, hybrid IT, cloud migration, digital workplace and operations, cybersecurity, networking, data center outsourcing, automation, managed services, consulting Harjott Atrii EVP & global head of cloud and infrastructure 1988 12 AKUITY Technologies 1 Westec Drive, Auburn 01501 508-756-9300 • www.akuity.com DND 50 1 50 DND Microsoft, AWS, Sophos, DELL EMC, Extreme, HPe, Datto, NetApp Managed and professional services, procurement, help desk, remote support, IT staff augmentation, networking, storage, backup, security, cloud, virtualization, voice-over-IP Steven Cariglio president 1988 13 RetroFit Technologies 455 Fortune Blvd., Milford 01757 508-478-2222 • www.retrofit.com DND 40 DND DND Massachusetts State Contract ITC47 to work with small- and medium-sized business in all industries VMWare, HP, HPE/Aruba, Veeam, Lenovo, Dell Server, AWS, Azure Managed services, cybersecurity, backup and disaster recovery, cloud services, virtualization, Office 365, hardware procurement, security, IT assessments Timothy M. Lawlor CEO Carlo Provvisionato vice president 1980 14 TCG Network Services 90 Park Ave., Natick 01760 508-650-9917 • www.tcgns.com DND 34 2 34 DND Microsoft, AppRiver, SonicWall, Cisco Meraki, Dell Help desk, cloud, Office 365 support, telephony, cybersecurity, managed services, security, secure email, business continuity, storage, virtualization, IT staff augmentation Frank McDonough president 1987 17 Domitek Inc. 40 Southbridge St., Suite 350, Worcester 01608 508-755-6503 • www.domitek.net DND 10 3 12 DND MSCE, MCSA, A+, CNA, Microsoft, Office365, Azure, Unify, RBH, Door Bird, Open Path, Datto, Eagle Eye, Avigilon, Lenovo, Dell, HP, SonicWALL Managed services, physical security, access control, intercom, surveillance, virtual desktop infrastructure, cloud solutions, disaster recovery, security, server setup and migration, virtualization, voice-over-IP, helpdesk, support Libis R. Bueno CEO & CTO Mauro Fonseca COO 2004 18 Quality Matrix Test Labs (a) 8 Lyman St., Suite 210, Westborough 01581 508-616-0099 • www.quality-matrix.com DND 10 1 165 DND Minority Woman Based Enterprise (MWBE) IT software and related services Chirag Patel CEO 2002 19 Triton Technologies 35 Harvard St., Worcester 01609 866-304-4300 • www.tritoncomputercorp.com DND 8 1 11 DND VMware Partner, AWS Partner, Microsoft Partner, Sophos Partner, Dell Partner Managed IT and support services for commercial, military, government and organizations world wide Trave M. Harmon CEO 2001 (b) 20 Trivium Technology Inc. 86 Leominster Road, Leominster 01564 978-219-2500 • www.triviumtech.net DND 6 2 6 Process Cooling, CoolCore, William J. Hirten Co., James Miller PC, American Moving and Installation, Alto Aviation Microsoft Certified Partner, MISys Certified Implementation Partner Managed IT security services, managed network services, MISys manufacturing Frank Leonard president & CEO DND 21 Centrend Inc. (c) 10 Cedar St., Worcester 01609 508-347-9550 • www.centrend.com DND 5 2 5 Publick House Historic Inn, Airloc LLC, AccuTrak Tool & Die Microsoft, ERP Managed services, managed information systems outsourcing, ERP systems consulting and sales Paul F. LaFlamme president & CEO 2005 22 Suite3 (d) 34 St. Martin Drive, Marlborough 01752 508-844-4274 • www.suite3.com DND 4 1 29 AllCom Credit Union, Southbridge Credit Union Microsoft, Office 365, HPE/Aruba, VMware, Citrix, Fortinet, Cisco, Dell Managed services, turnkey installations, staff augmentation, virtualization, cloud, networking, security, storage, backup, disaster recovery David DelVecchio president 1990 23 Computer Central 697 Main St., Holden 01520 508-829-0000 • www.computercentral.biz DND 3 1 3 Conte Insurance, Mechanics Hall, Sunnyside Ford A+, networking, virus removal, wireless networking, RMM, residential PC repair Small office and residential services, networking, virus and spyware removal, hardware and software sales Mike Kimball president 1998 24 Akornn Inc. 26 Maurice Drive, Marlborough 01752 508-251-9359 • www.akornn.com DND 1 1 1 Dimitria Delights, Law Office of William R. Bloom Cloud, MS-Office365, Google G Suite Small business systems consulting, custom applications, internet access, system administration, backup systems, virus and malware protection systems Jack Forman president 2000 25 CS2 Computers Inc. 543 Prospect St., West Boylston 01583 508-755-9540 • www.cs2computers.com DND 1 1 5 Phioi Pharmaceuticals, Worcester Bravehearts, Indian Ranch, Buckley Insurance, Peters and Sowyrda DND IT consulting, computer services Francis Mahoney owner 2001 26 Crown Castle International Corp. (e) 80 Central St., Boxborough 01719 978-264-6000 • www.crowncastle.com $5,423,000,000 DND DND 5,000 DND DND Own, operate and lease more than 40,000 cell towers and ~60,000 route miles of fiber supporting small cells and fiber solutions across U.S. markets Jay A. Brown president & CEO 1994 27 Virtusa Corp. 2000 W. Park Drive, Westborough 01581 508-389-7300 • www.virtusa.com $1,020,669,000 DND 1 21,476 DND Pegasystems, Adobe, IBM, SFDC, SAP, AWS, Amdocs, Oracle, Microsoft, blockchain, artificial intelligence, machine learning, preemptive analytics, mobile solutions, customer experience, digital process automation (f) Consulting, digital engineering, technology implementation, application outsourcing, digital process automation, analytics, customer experience, mobility, cloud, software testing Kris Canekeratne chairman & CEO 1996 Source: Each provider via survey, federal filings and company websites. Note: DND = Did not disclose. Soltrix Technology Solutions Inc. of Framingham has project managers based in the U.S. whose number and location fluctuate depending on current projects; programmers and support staff are located in India. Unable to confirm data for Westborough's Adroit Software, Marlborough's Corero Network Security or Resourcesoft Inc., The Boston Group of Northborough, Talentburst of Natick, ComputerSupport.com of Framingham or Charland Technology of Hubbardston. For the full list of 27 IT service providers, see WBJ's digital edition. (a) Data from 2018 survey (b) Incorporated in Conn. in 2001 (c) Offices in Worcester and Sturbridge (d) Formerly Innovative Business Systems Inc. (e) Houston, Texas-based Crown Castle (NYSE: CCI:) acquired Boxborough's Lightower Fiber Networks in November 2017. (f) Certifications include CMMi level5, BS 25999-2:2007 business continuity management system, ISO/IEC 27001:2005 information security management system, BS OSHAMS 18001:2007 occupational health and safety management system, BS EN ISO 14001:2004 environment management system. - Compiled by: Stephanie R. Meagher, smeagher@nebusinessmedia.com