Hartford Business Journal

May 6, 2019 — C-Suite Awards

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www.HartfordBusiness.com • May 6, 2019 • Hartford Business Journal 29 www.HartfordBusiness.com • May 6, 2019 • Hartford Business Journal 29 C-SUITE AWARDS 2019 "I'm really blessed to have taken the path that I did," Wachtelhausen said. After a brief time at Aetna, she took an entry-level job at Cigna, working her way up "from the mailroom to not-quite-the-boardroom," rising to the post of senior vice president of national account sales by 2004. "I was one of the only female sales managers at the time, so I had to learn fast," she said. "I had to get a thick skin, but I learned a ton." Next came a period of exploration, when Wachtelhausen worked for a third- party administrator, then co-founded a new insurance company, Averde Health. The new company was designed to bring startup energy to the industry. "Innovation in insurance wasn't really happening," Wachtelhausen said. "We tried to build an insurance company from scratch." The implementation of the Affordable Care Act dealt a blow to the value propo- sition for the new company, however, and Wachtelhausen in 2016 decided to take the post of chief sales and market- ing officer at ConnectiCare. A subsidiary of New York's EmblemHealth, Connecti- Care and its parent serve more than 3.1 million people in the tri-state area. "This would be the capstone of my ca- reer," Wachtelhausen said. "This would really bring together sales, marketing and underwriting … [to] work in Con- necticut for a company that really, really cares about the residents of the state." ConnectiCare President Eric Galvin first heard of Wachtelhausen — known to all as "Bert" — when he was a young executive at Cigna. "Everybody referred to her with such an appreciation for her great ex- perience, her great performance. I was very aware of who she was and what she had accomplished," Galvin said. When Galvin took the reins at Con- nectiCare in 2017, he saw the critical role that Wachtelhausen played in en- gineering a $180-million turnaround at the company over two years. Wachtelhausen's depth of experi- ence, zest for life and sports back- ground contribute to her skills as a leader, Galvin said. "She's very much a student of the business, of the industry and genuine- ly is interested in what makes it work," he said. But he added that he also valued her leadership as a role model for young women. Now Wachtelhausen is about to em- bark on a new challenge, taking the role of president at a new company inside of ConnectiCare, called WellSpark. With a suite of new programs, WellSpark aims to help employers encourage their work- ers to take advantage of health benefits like screenings, flu shots and other preventive care. Wachtelhausen will supervise 140 people, with that number likely to grow as the company expands to cover customers including New York City municipal employees. "It's really exciting to be able to take all of my experience and try to stand up a new company," she said. "I'm scratch- ing my entrepreneurial itch." Having A Bored Meeting? ~ Blending tradition and excellence for nearly 80 years ~ 2471 Albany Ave | West Hartford, CT | 860.236.1965 | www.thecrownmarket.com Shake things up with a luncheon delivered from The Crown! Call Today! (860) 236-1965 • Sandwich or Wrap Platters • Cold Salad Platters • Make Your Own Sandwich Platters • Design Your Own Menu • Hot Buffet Lunches • Beverages and Paper Goods Available ON THE JOB Guiding business principle: Treat others the way you want to be treated. Team before self … listen first, then talk. Best way to keep your competitive edge: No different than competitive athletics: Recruit the right people and skills. Prepare every day. Perform at the highest level. Study wins and losses. Make adjustments. Repeat. Best business decision: It didn't seem so at the time, but agreeing to join colleagues in forming a startup has proven to be invaluable. It made me see opportunity where others often don't. Goal yet to be achieved: Running my own company, which will now be fulfilled as I assume the role of president of WellSpark Health. PERSONAL SIDE: City of residence: South Windsor Favorite way to relax: Cooking dinner while listening to music Hobbies: Cooking, bicycling, watching/ listening to live music Last vacation: Tampa Bay for the Women's Final Four Favorite movie: "The Italian Job," and the Oceans series. I love a good heist movie. The car you drive: Subaru. It fits my lifestyle and my dog. Favorite cause: Anything that strengthens leadership opportunities for young women. I'm currently a sustaining member of Women in Philanthropy, a UConn organization of female alumni who raise money for scholarships for young women students. Second choice career: Probably a teacher.

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