Hartford Business Journal

26 Hartford Business Journal • May 6, 2019 • www.HartfordBusiness.com 26 Hartford Business Journal • May 6, 2019 • www.HartfordBusiness.com C-SUITE AWARDS 2019 well as supporting and ensuring that our employees have the right resourc- es and support," LeMay said. Born and raised in Northford, LeMay was inspired by her grandmother and others in her family to pursue a career in health care. After earning a bach- elor's degree in nursing from UConn, she worked briefly as a nurse in ma- ternal special care at Yale New Haven Hospital before discovering a talent for the administrative side of health care. "I definitely had a desire to improve upon processes; being in the clinical field there are times that gets lost," she said. "Quality and risk management became something I wanted to explore further." LeMay took a position as claims director for Cambridge Integrated Services Group/Sedgwick CMS, where she spent four years managing medi- cal malpractice professional liability claims for care facilities on the East Coast. In that capacity she began working as a consultant for Masoni- care as a claims manager and claims director, helping to set up the organi- zation's first iteration of an insurance captive, then domiciled in Vermont. In 2005, Masonicare offered LeMay the job of in-house claims manager, with the role of building its captive and growing its risk-management program to mitigate financial expo- sure in the area of liability. She was named director of risk management at Masonicare in 2005. She was promoted to chief administra- tive officer in 2014 and has continued her leadership in developing the insur- ance captive, taking a key role in 2018 in making Masonicare's program the first captive to be domiciled in Connecticut. "Tracey is intelligent and forward- thinking," said Masonicare President and CEO Jon-Paul Venoit. "She serves as a level set for the organization supporting risk-mitigation efforts and a commitment to quality and corporate compliance." Looking back at her career, LeMay ap- preciates how her nursing training has shaped her drive to improve health care for Masonicare's patients and support the organization's 2,500 employees. "I feel that I have an appreciation for what they do, empathy and compas- sion for having been on the other side of the bed," she said. That clinical training shapes how LeMay deals with Masonicare's most immediate challenge — finding home- health aides in a hiring market made more competitive due to increases in the minimum wage. Hiring senior- and hospice-care nurses has also become more difficult. LeMay's nursing background also shapes her management style, with an emphasis on teamwork. "I find it's very important to empower the people that you work alongside of, to truly support them, encourage them to make decisions for themselves," she said. Her pride and joy, however, remains her role in the captive insurance pro- gram, which has allowed Masonicare to both save money and raise the bar on quality and safety. "I'm the most proud of the develop- ment and the progression and the suc- cess of the captive at Masonicare, how it's proven to be a great financial deci- sion and a vehicle to mitigate the risk of being in health care," LeMay said. PETE SOUZA Official White House Photographer for Presidents Obama and Reagan LYNSEY ADDARIO Pulitzer Prize-winning War and Conflict Photographer Moderator: LUCY NALPATHANCHIL Host of WNPR's Where We Live BRIAN SKERRY Renowned Underwater Photographer Live at The Bushnell AN UNSCRIPTED, UNFORGETTABLE CONVERSATION LIFETIME PATRONS: Aetna | Connecticut Public | The Hartford Financial Services Group | Infosys | Lincoln Financial Foundation The Rosalyn Group | Stanley Black & Decker | Travelers | United Technologies Corporation | Voya Financial For tickets and info CALL 860.509.0909 OR VISIT CTFORUM.ORG ON THE JOB Guiding business principle: Quality and safety above all else Best way to keep your competitive edge: By making sure that I take care of myself; mind, body and spirit makes all the difference. Best business decision: Continuous support and promotion of our captive insurance program and ensure we have a robust risk- management program Biggest missed opportunity: Spending more time clinically at the bedside Goal yet to be achieved: Getting my master's degree Personal touch in your office: Aromatherapy PERSONAL SIDE: City of residence: Guilford Favorite way to relax: Meditation Hobbies: Hiking, running, reading and cooking Last vacation: Yoga retreat in Mexico Favorite movie: Any romantic comedy … "When Harry Met Sally" Currently reading: "The Four Agreements," by Don Miguel Ruiz Favorite cause: March of Dimes (My son was born 28 weeks premature) and American Heart Association (My daughter was born with a congenital heart defect and both my parents have heart disease) Second choice career: Integrative medicine … Currently enrolled in spiritual-healing classes >> Tracey LeMay continued

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