Worcester Business Journal

Worcester is home for me and my team. We know this community and we are here to serve your needs and help you achieve your goals. That's why we're always asking: What would you like the power to do? Let me know at: edwin.thomas.shea_jr@baml.com Ed Shea Worcester Market President do your best work What would you like the power to do? At Bank of America we are here to serve, and listening to how people answer this question is how we learn what matters most to them, so we can help them achieve their goals. We had one of our best years ever in 2018: strong recognition for customer service in every category, the highest levels of customer satisfaction and record financial results that allow us to keep investing in how we serve you. To serve you well, we need a great team. We have one. And we are investing in them. • We are proud of our 16-week paid parental leave policy — maternity, paternity and adoption — along with a new parent kit, backup child care and more enhanced resources coming in 2019. • We increased our starting wage to $15/hour in Feb 2017 — two years ago — becoming one of the first financial services organizations in the U.S. to do so. • Health care premium increases for two-thirds of our U.S. employees have been held to less than one-third the national average for eight years. • More than 50% of our global workforce are women and more than 45% of our U.S.-based workforce is racially diverse. • Support for employees experiencing personal loss, including 20 days paid bereavement. Standing by employees impacted by crisis, with dedicated specialists on the Life Events Services Team. We are proud to be recognized for how we help our employees and for our commitment to being a great place to work. World's Best Bank for Diversity and Inclusion #2 Best Places for Diverse and Women Managers to Work 100 Best Companies for 30 consecutive years 2018 Corporation of the Year Investing in Women initiative Top 10 Places to Work for New Dads ™ NAFE Top Company 2018 One of the Best Employers for Vets As always, protect your personal data. For assistance with a personal financial issue, please visit your nearest financial center. From Working Mother, September 25, 2018 © 2018 Bonnier Corporation. All rights reserved. Used by permission and protected by the Copyright Laws of the United States. The printing, copying, redistribution, or retransmission of this Content without express written permission is prohibited. From Working Mother, March 8, 2018 © 2018 Bonnier Corporation. All rights reserved. Used by permission and protected by the Copyright Laws of the United States. The printing, copying, redistribution, or retransmission of this Content without express written permission is prohibited. © 2019 Bank…of…America Corporation. | Member FDIC | ARGHCTHN | TAD-01-19-2240

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