www.HartfordBusiness.com • February 18, 2019 • Hartford Business Journal 3
Newsmakers
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Derrick Gibbs | CEO, Change Incorporated
D
errick Gibbs once considered becoming a
nurse, but he ended up running Change
Inc., which sends healthcare providers to
people's homes.
The Middletown-based service caters to people
with diagnosed mental illnesses, brain injuries,
developmental needs and the elderly. He also runs
Middletown-based Nurses at Home.
Change Inc. is growing
and has made some large
acquisitions recently. Last
month, the company bought
Maple Leaf Manor, a Hart-
ford residential care home
for adults. In August, Change
Inc. acquired Bozrah-based
QC Homecare Solutions'
homecare division.
A former volunteer
firefighter, Gibbs said Change Inc. will continue
to serve the needs of vulnerable people while it
expands its footprint.
Change Inc. provides non-medical home care.
Can you please explain what that entails?
Non-medical home care is more along the lines
of homemaking, companionship, teaching and
assisting with activities of daily living, prompt-
ing and cueing medication, assistance with
personal-care responsibilities, etc.
What are the biggest challenges you and your
staff face in providing care for your clients?
I think the biggest challenges are two-fold.
One is serving individuals in rural communities
where there might be a lack of resources. The
second is not being able to service individuals
who we know are in desperate need of services
but can't receive care because they are on long
state waiting lists.
In terms of need for services and the quality of
care available, how does Connecticut compare
to other states in terms of at-home care and
outpatient behavioral-health services?
Connecticut is doing very well keeping up with
the need and quality of care for individuals. The
state's focus is to de-institutionalize care and
empower individuals with severe mental illnesses
to live independently.
The goal is to re-acclimate individuals to the
community through achieving milestone goals
and objectives.
What issues do Change Inc.'s clients deal with
on a regular basis that should receive more at-
tention at a state policy level?
There seems to be an issue with a lack of af-
fordable housing. There are limitations with the
towns and areas in which individuals can reside.
For example, there is a lack of affordable housing
in Glastonbury and other towns.
How has your relationship with the Greater
Hartford business community been over the
years?
Excellent. We started Change Inc. in Hartford
and we recently purchased Maple Leaf Manor,
a facility that's been a staple of Hartford for the
past 25 years.
VERBATIM
Banding together
"I've watched our workloads increase without commensurate compensation and I've
grown deeply concerned as my colleagues and I struggle to maintain the quality of our
publication while corporate managers take home $5 million bonuses."
Hartford Courant reporter Kathleen McWilliams on why she and her colleagues
at the nation's oldest continuously published newspaper, which is owned by
Chicago-based Tribune Publishing, have taken initial steps to form a union.
Derrick Gibbs
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