Mainebiz

V O L . X X I V N O. X X V I I N OV E M B E R 2 6 , 2 0 1 8 12 B U S I N E S S M A I N E B U S I N E S S M A I N E B U S I N E S S N E W S F RO M A RO U N D T H E S TAT E biomass-fueled electricity plant in Fort Fairfield. e 37-megawatt facility, which opened in 1987 and employs 21 people, stopped operations on Nov. 11, e County reported. e plant runs on chipped tree branches and other low- value forest residue from timber har- vesting operations in northern Maine. In recent years, ReEnergy's five biomass plants in the state have struggled finan- cially amid declining rates for electricity. Dana Doran, executive director of the Professional Logging Contractors of Maine, expressed hope that the closure will be temporary given the plant's economic importance and support it has received by Maine lawmakers and Emera Maine. Layoffs are scheduled for December, although some staff may be relocated to ReEnergy's Ashland facil- ity, according to e County. In 2016, as Maine's biomass electric producers faced collapse due to a combination of factors including unusually low natural gas prices. N O T E W O R T H Y N O R T H E R N & E A S T E R N Emery's Meat and Produce at 262 State St. in Brewer. Member FDIC nbtbank.com/maine Maximize your business potential with an experienced team offering dynamic banking solutions. See for yourself why businesses in Southern Maine rely on NBT Bank's expertise and local decision making to reach their goals. Our experience. Your opportunity. Denise Vachon The Park Danforth Kimberly Twitchell NBT Bank Kimberly Twitchell Regional President 207.808.4487 ktwitchell@nbtbank.com Q: Is It possible to change another person's behavior? ACE advises: We are often asked by managers whether it is possible to change another person's behavior. While the simple answer is "no," the more helpful response is that there are many things you can do to help the person choose to change: Make sure that the behavior is clearly related to job performance. Provide detailed, specific feedback about behavior you want the person to change and why it mat- ters. For example, "In the last month, you have made a dozen mistakes in your order entries. This is causing problems in fulfilling orders correctly and in tracking inven- tory." Ask for the person's perception and get a commit- ment to work on the problem: "What are your thoughts about this and how can I help you with it?" Make sure that the person has the knowledge and skill to make the change. "Let's go over the form." Help the person determine the causes, by writing down and analyzing the specifics of each instance: what else was happening, how tasks were being prioritized, etc. Agree on the necessary change. It may be as simple as using a different tool or format, better time management or increased focus and attention to detail. Agree on a reasonable goal and timeline. Ask for periodic self-assessment and progress reports. Provide frequent, consistent feedback based on your observations. Focus on encouragement and the importance of the change. Find ways to catch the person doing things right and offer praise, rather than waiting for the mistake to occur again. A S K AC E A n s w e r e d b y D a n a M o r r i s - J o n e s o f T h e D e l p h i G r o u p The Association for Consulting Expertise (ACE) is a non-profit association of independent consultants who value "Success through Collaboration." The public is welcome to attend its regular meetings to share best practices and engage with industry experts. For more information go to www.consultexpertise.com. mariners and workforce development. For professional mariners, the center will meet the demand for highly spe- cialized courses that enable mariners to receive certification and credential- ing to meet maritime regulatory and industry-sector demands. e center will be a public-private venture. N O T E W O R T H Y M I D C O A S T & D O W N E A S T Camden National Bank opened a bank- ing center at 150 Main St. in Waterville. The 3,500 square-foot center is located on the ground floor of the Bill & Joan Alfond Main Street Commons. ReEnergy shuts down Fort Fairfield biomass plant ReEnergy Holdings, a New York- based power company, has closed its N O R T H E R N & E A S T E R N

• Cover