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22 Giving Guide 2018 Worcester Business Journal www.wbjournal.com Family Health Center of Worcester Inc. 1. Provide the highest quality, culturally competent and culturally affirming, patient-centered health care and become the provider of choice for residents in our service area; 2. Create an atmosphere of wellness, therapeutic healing, positive customer service and open accessibility; 3. Ensure that the organization is financially stable, operationally efficient and well-managed as we transform our practice in the new Accountable Care Organization (ACO) environment; 4. Be the employer of choice for diverse and talented staff in all areas of the organization; 5. As an academic health center, continue to lead the field in health care workforce development, education and training through residency programs and internships; 6. Enhance our collaborations and partnership ventures to strengthen the mission of the organization and the quality of patient services, and explore strategic partnerships to implement payment reform and Accountable Care Organizations. Donations from the Greater Worcester community help Family Health Center of Worcester provide quality health care for more than 35,000 patients annually in 55 languages at 16 locations. Each spring Family Health Center hosts a signature art auction fundraiser, Art in the City. The event includes original artwork donated by dozens of local artists, corporate sponsors, a live auction and a silent auction. Please visit www.ArtInTheCity.org for more information. Family Health Center hosts a Neighborhood Health Fair in celebration of National Health Center Week each August. Corporate and community sponsorships are available for the health fair, which draws over 3,500 attendees. For more information, please call our Development Office at (508) 860-7951. Family Health Center of Worcester offers unpaid internships for college students, adults and working professionals in a variety of areas throughout the health center. Family Health Center's volunteer Board of Directors and committees are comprised of 51% patients/ clients of the health center and 49% community volunteers. Additional volunteer opportunities include serving as a member of the Art in the City Planning Committee or as a volunteer at the Annual Neighborhood Health Fair. For more information, please call our Development Office at (508) 860-7951. Family Health Center of Worcester relies on the generosity and support of the local community to fund critical health services for low-income uninsured and underinsured families. Individual and corporate contributions to our annual holiday appeal help to directly support the health and well-being of our entire community. Family Health Center also accepts donations of new items for our low-income, homeless or refugee patients, including personal hygiene supplies (e.g., soaps, razors, shampoo), baby blankets, bottles for newborns and cold weather garments. Please consider a special gift to help sustain Family Health Center of Worcester's services to the community in the future. Bequests are gifts made through a will that may support the entire health center or one of our programs. Please consult your attorney or estate planner to discuss your wishes. To donate to Family Health Center, please send your check to: Family Health Center of Worcester, P.O. Box 20205, Worcester, MA 01602 or call our Development Office at (508) 860-7951. Frances M. Anthes, President/CEO Lynda Rowe, InterSystems MISSION STATEMENT SERVICE AREA: Family Health Center of Worcester serves Greater Worcester and South Worcester County. Family Health Center provides care in 16 locations, with a main site in downtown Worcester and satellite sites in Southbridge, MA. To improve the health and well- being of all residents in the Greater Worcester area, especially culturally diverse populations, by providing access to affordable, high-quality, integrated, comprehensive and respectful primary health care and social services, regardless of patients' ability to pay. Third Party Billing/ Insurance ...................... 63% Health Resources and Services Administration (HRSA) .... 13% Massachusetts Department of Public Health ................... 8% TOP FUNDING SOURCES: Lynda Rowe, Chairperson Joseph Scardino, Esq., Vice Chairperson John True, Treasurer Philip Magnusson, Clerk Rev. Louis Bond, Ph.D. Donald Grant Marshall Katzen, M.D. Monica Escobar Lowell Peter Martin, Esq. Ellen More, Ph.D. Janice MorganJones Afia Brayie Ossei Janelle Salmon-Person, Ed.D Doreen Samuels Family Health Center of Worcester Inc. 26 Queen Street Worcester, MA 01610 Phone: 508-860-7700 www.FHCW.org Full-time employees: 318 Annual revenues: $39,005,318 Year founded: 1972 BOARD OF DIRECTORS Brayan Chavez Sierra Margaret Sellers Robert Spellane Rev. Dr. Sarai Rivera Esther Faith Tendo Anna Whitted GIVING OPPORTUNITIES FUTURE GOALS FUNDRAISING EVENTS/OPPORTUNITIES VOLUNTEER OPPORTUNITIES "Family Health Center of Worcester offers invaluable medical services to many in the Worcester community. Providing a wide range of health and social services to anyone in need of care, especially to underserved individuals and families, underpins our core values. Our staff, board and extended set of stakeholders have a strong commitment and passion about the important care we deliver. Good health allows our patients to be productive in all aspects of their lives, and, as such, the health center is a core part of the fabric of the greater Worcester community." – Lynda Rowe, Board Chair