Health

HEALTH • Fall 2018 7 Saint Vincent Hospital, part of the Tenet Healthcare chain, had a longtime home on Winthrop Street before moving to a new downtown campus in 2000. Saint Vincent Hospital VNA Hospice & Palliative Care 120 Thomas St., Worcester Rose Monahan Hospice Home 10 Judith Rd., Worcester The VNA Hospice & Palliative Care team is here to listen, answer questions, and provide care and support focused on your goals and wishes. Call us to see how we can make a difference: 800-521-5539 www.vnacare.org If you or a loved one is facing the stress and uncertainty of a serious illness, you don't have to go through it alone. The VNA Hospice & Palliative Care team is here to listen, answer questions, and support you in pursuing what matters most to you. "The staff's expertise in what they do is beyond compare. They make sure I am comfortable and free of pain." —Nancy { Hospital Profile } ACCEPT YOUR MISSION! Join the Central MA Business Challenge and START YOUR FUNDRAISING TEAM. www.umassmed.edu/cancerwalk Hospital finances 123 Summer Street, Worcester Profit $47,600,000 Assets $433,700,000 Total margin 10.4% Operating margin 10.2% Public payer share of commercial payments 1.7% Source: Center for Health Information and Analysis Reported that their nurses "always" communicated well ...............78% .......... 81% Reported that their doctors "always" communicated well ..............78% .......... 81% Reported that they "always" received help as soon as they wanted .............................................................................64% .......... 66% Reported that staff "always" explained about medicines before giving it to them .................................................................61% .......... 64% Reported that their room and bathroom were "always" clean ........67% .......... 72% Reported that the area around their room was "always" quiet at night .........................................................................................46% .......... 52% Reported that they were given information about what to do during their recovery at home .......................................................90% .......... 89% "Strongly Agree" they understood their care when they left the hospital .............................................................................48% .......... 53% Gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) ..............................................................66% .......... 71% Reported they would definitely recommend the hospital ................73% .......... 74% Saint Vincent Mass. Hospital Average Percentage of patients who... Source: Hospital Consumer Assessment of Healthcare Providers and Systems, Medicare.gov

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